IT Support Specialist

Albany, NY, US • Posted 5 hours ago • Updated 5 hours ago

Contract Corp To Corp

Contract W2

Contract Independent

On-site

Depends on Experience

Bits & Bytes Technology Solutions

Fitment

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Job Details

Skills

Active Directory
Computer Hardware
Help Desk
IT Service Management
Management
Microsoft Outlook
Microsoft Windows
Mobile Devices
Printers
RSA
Remote Desktop
Technical Support
Thin Client
VMware

Summary

Note: This will be an In-Person Interview in Albany, NY

IT Support Specialist

Duration: 24 months

Location: Albany, NY

Client: State of New York

Job Description:

1.	24 months experience managing support requests on a level 2 help desk, Hands on and End user-oriented support
2.	24 months experience resolving hardware and software issues and troubleshooting Window 11.
3.	24 Months experience with the installation and support of O365 and Outlook in an enterprise environment.
4.	24 months experience using Lansweeper, Remote desktop and Active Directory, all three are required.
5.	24 months experience using ITSM service desks & ticketing systems.
6.	24 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients.
7.	24 months experience imaging computers.
8.	24 months experience supporting RSA Console
9.	24 months experience utilizing Vmware / Omnissa to support virtual desktops.
10.	24 months support & experience of common mobile device issue

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10324752
Position Id: 8921001
Posted 5 hours ago

Company Info

About Bits & Bytes Technology Solutions

At Bits & Bytes, we believe IT and ITES to be a conduit for a better business environment, both for humanity at a macro level and financial sheets at a micro level.

Based on confidence and trust, we've built valuable long-term relationships with our customers. Our demonstrated performance in technology fields has fostered these relationships, as has our industry specific expertise, product knowledge, and proven consulting and project management methodologies for every consumer and engagement.

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