Level2 HelpDesk Engineer (Junior) - in person interview required (Local or nearby to NY)

Albany, NY, US • Posted 11 hours ago • Updated 11 hours ago

Contract Independent

Contract W2

Contract Corp To Corp

Able to Sponsor

On-site

$30 - $33/hr

Bits & Bytes Technology Solutions

Fitment

Dice Job Match Score™

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Job Details

Skills

Active Directory
Computer Hardware
Help Desk
IT Service Management
Management
Microsoft Outlook
Microsoft Windows
Mobile Devices
Printers
Remote Desktop
VMware
Lansweeper
O365

Summary

24 months experience managing support requests on a level 2 help desk, Hands on and End user-oriented support

24 months experience resolving hardware and software issues and troubleshooting Window 11.

24 Months experience with the installation and support of O365 and Outlook in an enterprise environment.

24 months experience using Lansweeper, Remote desktop and Active Directory, all three are required.

24 months experience using ITSM service desks & ticketing systems.

24 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients.

24 months experience imaging computers.

24 months experience supporting RSA Console

24 months experience utilizing Vmware / Omnissa to support virtual desktops.

24 months support & experience of common mobile device issue

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10324752
Position Id: AK14671
Posted 11 hours ago

Company Info

About Bits & Bytes Technology Solutions

At Bits & Bytes, we believe IT and ITES to be a conduit for a better business environment, both for humanity at a macro level and financial sheets at a micro level.

Based on confidence and trust, we've built valuable long-term relationships with our customers. Our demonstrated performance in technology fields has fostered these relationships, as has our industry specific expertise, product knowledge, and proven consulting and project management methodologies for every consumer and engagement.

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