Description
We are seeking a Product Manager to support the execution of our Conversational AI initiatives, specifically the Chat Bot Assistant. This role focuses on journey mapping, requirement writing, user story creation, UAT, and release management to ensure timely delivery of high-quality chatbot experiences. You will work closely with the Senior Product Manager, Conversation Designer, Authors and cross-functional teams to translate strategic goals into actionable deliverables.
What You'll Do
Translate product vision and high-level requirements into detailed conversational requirements, user stories and acceptance criteria
Partner with engineering and QA teams to manage sprint planning and ensure timely delivery.
Coordinate and execute User Acceptance Testing (UAT) for chatbot features and flows.
Support release management activities, including documentation and stakeholder communication
Work with conversational designers and NLP specialists to refine intents, utterances, and taxonomy
Validate chatbot responses and ensure alignment with conversational design principles
Act as a liaison between technical teams and business stakeholders to ensure clarity and alignment
Provide regular updates on progress, risks, and dependencies
Maintain and groom the product backlog in collaboration with engineering and design teams
Requirements
What You Bring
5+ years of experience in product management or business analysis, preferably in Conversational AI, chatbots, or NLP
Hands-on experience with requirement writing, user stories, and agile methodologies
Familiarity with conversational AI platforms (e.g., Google Dialogflow, Amazon Lex, Microsoft Bot Framework)
Strong understanding of intent modeling, NLP concepts, and chatbot testing
Excellent organizational and communication skills
Experience with UAT coordination and release management
B2B experience is a plus
Preferred Skills
Knowledge of AI ethics and guardrails for chatbot behavior.
Ability to work in a fast-paced, ambiguous environment and manage multiple priorities.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 04838-0013376244
- Posted 19 days ago
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