The Project Manager is responsible for driving project execution, ensuring alignment between customer stakeholders, internal architects/consultants, and vendor partners, while delivering on time, on scope, and within budget.
The ideal candidate understands VMware delivery engagements, has familiarity with VCF programs, and excels at managing both technical execution and customer relationships.
Key Responsibilities
- Own the end-to-end project lifecycle for a VCF 9 engagement (initiation through closure).
- Develop and maintain the project plan, schedule, milestones, and dependencies.
- Coordinate activities across multiple technical workstreams
- Track resource allocation, LOE, and vendor contributions.
- Facilitate customer-facing status updates, steering committee meetings, and executive readouts.
- Manage project risks, issues, and escalation paths.
- Track financials (Management reserve, LOE, travel) and ensure compliance with engagement requirements (e.g., US-based, clearance).
- Serve as the central point of contact between the customer, internal teams, and partners.
- Ensure project documentation, knowledge transfer, and operational handoff are completed.
Required Skills & Experience
7+ years experience managing IT professional services projects.
- Jira - Modern Delivery Management (MDM)
- Proven track record delivering VMware projects; familiarity with VCF strongly preferred.
- Strong understanding of enterprise IT project lifecycles (infrastructure, automation, cloud, or application modernization projects).
- Demonstrated ability to manage cross-functional technical teams and vendor partners.
- Excellent organizational, communication, and stakeholder management skills.
- Experience with project financial tracking, forecasting, and reporting.
- Agile/SAFe
- Familiarity with VMware Cloud Foundation 5x / 9x components (high-level understanding; technical depth not required).
- Experience working with enterprise customers in highly regulated or complex environments.
Certifications
- Required - VSP9
- PMP
- Scrum Master
Skills Checklist
Project Lifecycle Management
- End-to-end project ownership (initiation through closure)
- Develop and maintain project plans, schedules, and milestones
- Manage dependencies and critical path
- Track deliverables and acceptance criteria
- Ensure operational handoff and knowledge transfer completion
Multi-Workstream Coordination
- Coordinate project workstreams
- Align cross-functional technical teams and vendor partners
Stakeholder & Communication Management
- Facilitate customer-facing status meetings
- Lead steering committee meetings and executive readouts
- Serve as central point of contact (customer, internal teams, partners)
- Manage expectations and ensure alignment across stakeholders
- Present project updates to technical and executive audiences
- Partnering with the Lead Architect and PASA to map the backlog to customer outcomes and deliverables to value provided to the customer
Risk & Issue Management
- Identify, track, and mitigate project risks
- Manage issues log and resolution tracking
- Define and execute escalation paths
- Document risk register and mitigation strategies
- Drive decision-making and remove blockers
Financial & Resource Management
- Track LOE (Level of Effort) and resource allocation
- Monitor project budget and financial forecasting
- Manage vendor contributions and invoicing
- Track travel expenses and compliance requirements
- Ensure engagement profitability and scope management
VMware Program Knowledge
- Familiarity with VCF programs
- High-level understanding of VCF 5x / 9x components
- Knowledge of VMware delivery engagement lifecycles
- Understanding of infrastructure modernization projects
Documentation & Governance
- Maintain project documentation and artifacts
- Track action items and decisions
- Ensure compliance with engagement requirements
- Manage change control processes
- Document lessons learned and closeout reports
Compliance & Requirements
- Manage US-based resource requirements (if applicable)
- Track clearance and security compliance needs
- Ensure contractual obligations are met
- Handle SOW amendments and scope changes
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