Hybried role-Order Management & Shipping Consultant with 10+ Years Experience
12 months
Chicago IL
Job Purpose and primary objectives Manage Production Support
Change Request execution
Project execution
Implementation
Key responsibilities team supporting Knowles IT in delivering Projects. Highly experienced Order Management and Shipping Specialist with deep expertise in Oracle E-Business Suite (EBS) R12. Functional knowledge of the Order-to-Cash (O2C) cycle, hands-on experience in implementing Oracle Order Management and Shipping modules, and a proven track record of driving process improvements across global supply chain operations.
Key Skills/Knowledge
End-to-end Order Management (OM) and Shipping Execution processes within Oracle EBS R12.
Drive full lifecycle implementations including requirements gathering, solution design, configuration, testing, training, and post-production support.
Configure and support functionalities such as:
Sales Order creation, Booking, Scheduling, ATP
Shipping, Pick Release, Ship Confirm
Delivery management and freight terms
Holds, workflows, pricing, and credit checks
Backorder, partial shipments, and drop shipment processes.
Integrate OM & Shipping with related modules
Experience required:
Collaborate with business stakeholders to understand operational needs and translate them into scalable Oracle solutions.
Analyze existing O2C processes and recommend improvements for speed, accuracy, and compliance.
Support complex order fulfillment operations, including multi-org setups, global shipping rules, and third party logistics (3PL) integrations
Duration of the Assignment: 1 year
Additional remarks (if any) Experience in data migration, requirement analysis, and drafting MD050, MD070 documents
Prepare test scripts and lead SIT, UAT, regression testing.
Provide user training, create SOPs, and support go-live stabilization.
Address day-to-day operational support tickets with strong root-cause analysis.
Personal Specification:
Negotiating, client facing, communication, assertive, team leading/team member skills, supportive.
Good Communication Skills
Good team player
Willing to help during emergency situations
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