Key Responsibilities
< data-start="666" data-end="718"> Onsite Coordination & Stakeholder Management
Act as QA SPOC at client location
Work closely with business users, SMEs & product owners
Translate business requirements into test strategy
Provide risk analysis, updates & mitigation plans
< data-start="931" data-end="963"> QA Strategy & Leadership
Define end-to-end QA strategy for Duck Creek programs
Lead test planning, estimation & execution
Drive quality engineering & shift-left practices
< data-start="1126" data-end="1164"> Duck Creek & Insurance Testing
Validate Policy & Billing modules
Test core workflows:
- Submission Quote Bind Issue
- Endorsements, Renewals, Cancellations
- Billing lifecycle (invoicing, payments, collections)
Validate rating, underwriting & integrations
< data-start="1420" data-end="1449"> Automation Enablement
Promote automation-first mindset
Identify UI & API automation opportunities
Improve coverage, stability & CI/CD integration
< data-start="1590" data-end="1622"> Offshore Team Leadership
Lead and manage offshore QA teams
Define priorities, scenarios & deliverables
Conduct reviews, tracking & quality audits
< data-start="1760" data-end="1786"> Quality Governance
Ensure end-to-end test coverage (Functional, Integration, E2E)
Monitor defect metrics & KPIs
Perform RCA & support UAT cycles
Required Skills
Strong experience in Duck Creek Policy & Billing
Deep expertise in Commercial P&C Insurance
Proven QA Lead / Onsite coordination experience
Test strategy, defect management & RCA
Automation exposure (UI/API frameworks)
Agile / Scrum methodologies
Ideal Candidate
10 14 years in QA / Testing
4+ years as QA Lead / Onsite
Strong stakeholder management skills
Ability to bridge business & technical teams
High ownership & delivery focus
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