Software Guidance & Assistance, Inc. (SGA) is searching for a
Senior IT Management Consultant - U.S. Infrastructure for a
CONTRACT assignment with one of our premier
Financial Services clients in
Dallas, TX. Exceptional candidates in the NYC metro area may be considered on a case-by-case basis. Hybrid, with regular on-site presence required up to 4 days/week.
Contract Duration: Approximately 10 months.
Position Overview: This position supports the Head of U.S. IT Infrastructure, providing strategic and operational oversight across infrastructure services supporting U.S. entities. It requires a strong combination of management consulting, analytical problem-solving, technology governance, and executive stakeholder management.
Operating within a complex matrix environment, the role partners with U.S. and global technology and business stakeholders, translating strategy into execution and advancing cross-functional priorities. It provides the coordination, governance, and executive decision support required to maintain continuity of leadership, enable informed decision-making, and drive clear accountability across distributed delivery teams.
Responsibilities: - Analyze complex IT infrastructure, organizational, and operational challenges, gathering information, evaluating alternatives, and developing actionable recommendations.
- Structure ambiguous business and technology problems into clearly defined issues, workstreams, and proposed solutions.
- Support strategic initiatives, including U.S. infrastructure expansion, regulatory inquiries, operational readiness, and implementation of enterprise technology standards.
- Establish and enhance governance frameworks, operating procedures, reporting structures, and stakeholder engagement processes.
- Develop executive-level presentations, business cases, and decision-support materials to communicate findings, risks, recommendations, and next steps to senior stakeholders.
- Manage multiple concurrent assignments ranging from urgent operational challenges to longer-term strategic initiatives.
- Work closely with global and regional partners to prioritize remediation efforts aligned with U.S. regulatory expectations and audit outcomes.
- Establish and maintain expectations for accountability, ownership, continuous improvement, and operational excellence across distributed delivery teams.
Required Skills: - Strong background in IT infrastructure management consulting, technology strategy, IT business management, or infrastructure governance within a complex enterprise environment.
- Strong understanding of enterprise IT infrastructure within highly regulated environments, including technology risk management, compliance expectations, and infrastructure governance.
- Demonstrated ability to independently analyze unfamiliar problems, structure investigations, and develop practical, data-driven recommendations.
- Excellent executive communication skills, including advanced PowerPoint presentation development and the ability to articulate complex issues succinctly.
- Ability to navigate ambiguity, shift priorities quickly, and independently manage multiple high-visibility assignments.
- Demonstrated ability to quickly assess an established portfolio, build effective stakeholder relationships, manage multiple concurrent priorities, and maintain delivery momentum.
- Proven experience navigating large, complex enterprise organizations, influencing senior stakeholders, and coordinating across multiple business and technology groups to drive alignment and achieve results without direct authority.
Preferred Skills: - Prior experience with a major management consulting firm or internal enterprise consulting organization.
- Experience supporting senior IT executives in a Chief of Staff, technology business management, or strategic advisory capacity.
- Financial services or banking industry experience.
- Familiarity with enterprise IT infrastructure governance, regulatory requirements, and technology risk management.
- Practical experience using AI and generative AI tools, including Microsoft Copilot, to analyze information, develop executive materials, improve operational efficiency, and support data-driven decision-making.
- Experience working across geographically distributed or global technology organizations.
- Prior experience or familiarity with its technology operating environment.
- Experience supporting large-scale infrastructure transformation, office expansion, or technology modernization initiatives.
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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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