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Epic MyChart Senior Analyst

Remote • Posted 7 hours ago • Updated 7 hours ago

Contract W2

12 Months

Remote

$40 - $50/hr

Rapsys Technologies

Fitment

Dice Job Match Score™

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Job Details

Skills

Epic

Summary

Epic MyChart Senior Analyst

Role Overview

The Epic MyChart Senior Analyst is responsible for leading the configuration, optimization, and support of Epic MyChart patientfacing workflows. This role focuses on improving patient engagement, selfservice capabilities, messaging workflows, and digital frontdoor experience by working closely with clinical, operations, and IT teams.

Key Responsibilities

Lead build and configuration of Epic MyChart features and workflows
Configure and support messaging, questionnaires, eCheckIn, patient requests, proxy access, and refill workflows
Troubleshoot and resolve complex MyChart production issues (L2/L3)
Support MyChart upgrades, enhancements, and golive activities
Collaborate with Ambulatory, Cadence, Clinical, and Digital teams
Ensure configurations align with security, privacy, and patient experience standards
Mentor junior analysts and provide design guidance

MustHave Skills

Strong handson experience with Epic MyChart configuration and support
Experience handling patient messaging, refill requests, questionnaires, and MyChart workflows
Experience working as a Senior / Lead Epic Analyst
Strong understanding of patientfacing clinical and operational workflows
Experience supporting production environments and incidents
Ability to work with onshore teams and clinical stakeholders

GoodtoHave Skills

Epic MyChart Certification
Exposure to Ambulatory or Cadence integrations with MyChart
Experience with MyChart golives, rollouts, or optimization programs
Knowledge of security, proxy access, and privacy settings
Prior experience supporting US healthcare provider clients
Offshore / global delivery experience

Experience Range

6 10+ years of Epic experience with strong MyChart focus

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91171021
Position Id: 8975770
Posted 7 hours ago

Company Info

About Rapsys Technologies

Headquartered in Singapore and offices in Delaware, USA, Malaysia and India, we partner with the multinational companies to provide comprehensive cutting edge technology and business process outsourcing solutions. We aim to be a premier international technology and BPO services and solution company by providing the best value to clients, employees and associates in an honest, open and ethical environment.

We provide services to many of the world’s leading companies. We are committed to creating positive long term outcomes for our clients.

Our core value is our customer orientation and this value permeates across our entire organization. We strongly believe that our strong focus towards customers and their needs is critical to our long-term growth and success. Our success has always been measured on our ability to satisfy our customers and exceed their expectations on an on-going basis.

We can only achieve such a goal through our strong emphasis on People, Process, Technology and Innovation.

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