Job#: 3026710 Job Description: AV & IT Support TechnicianLocation: Eden Prairie, MN (Onsite)
Pay Rate: $25.00/hr
Contract Duration: 12 monthsOverviewApex Systems is seeking an experienced AV and IT Support Technician to support a large enterprise innovation center in Eden Prairie, MN. This is a hands-on, client-facing role requiring a polished professional who can manage technical environments, support live events, and deliver white-glove service to executive-level stakeholders.
Responsibilities- Manage, maintain, and troubleshoot audio/visual and IT equipment across the innovation center
- Perform routine preventative maintenance and daily equipment checks
- Develop root cause analysis for recurring technology issues and drive timely resolution
- Maintain PCs used throughout the center for content display; open and manage tickets with IT as needed
- Provide technical execution support for in-person, hybrid, and virtual events, meetings, and tours
- Collaborate with event stakeholders to ensure seamless delivery
- Deploy and test presentation content to endpoints prior to events and meetings
- Learn and rehearse presentation content to ensure smooth transitions and functional understanding
- Deliver professional, polished customer service to all levels of the organization including senior leadership
Qualifications- 3+ years of audio/visual technology management experience
- Proficiency with Windows, macOS, and Microsoft Suite
- Experience with current video conferencing platforms (Zoom, Microsoft Teams, WebEx)
- Understanding of network infrastructure, cloud services, and presentation technologies
- Strong analytical and problem-solving skills
- Comfortable interacting with C-suite executives and high-visibility stakeholders
- Ability to build and manage relationships across a large enterprise organization
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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