Program Manager

Job#: 3042033

Job Description:
12+ Month Contract

Hybrid On-Site Dearborn MI 4 Days

$55-65/HR

Position Description

We are seeking a highly organized and detail-oriented professional to support program and project execution across multiple teams and initiatives. This role will be responsible for program governance, planning, reporting, process improvement, and collaboration across cross-functional stakeholders.

The ideal candidate will have experience managing complex programs, facilitating Agile/SAFe planning activities, and developing reporting solutions that provide visibility into program health and delivery performance. A strong understanding of the end-to-end product development lifecycle-from concept and design through engineering, manufacturing, and launch-is preferred.
Key Responsibilities
Program & Project Coordination

• Manage program-level activities, timelines, dependencies, risks, assumptions, and issues (RAID).
• Support multiple projects through governance, reporting, and execution oversight.
• Facilitate Program Increment (PI) Planning, demand planning, and roadmap execution across multiple teams.
• Support strategic planning efforts and align program goals with business objectives.
• Identify and proactively address cross-functional risks, dependencies, and roadblocks.
• Coordinate with Release Train Engineers (RTEs), Scrum Masters, and project stakeholders.
• Track PI objectives, team capacity, and cross-team dependencies.

Jira Administration & Reporting

• Build and maintain Jira boards, dashboards, workflows, and reporting structures.
• Develop custom filters and JQL queries to support sprint, epic, release, and portfolio tracking.
• Ensure data integrity and provide visibility into project and program performance.

Process Documentation

• Create and maintain process flow diagrams using tools such as Visio, Lucidchart, or draw.io.
• Develop and document Standard Operating Procedures (SOPs), RACI matrices, governance processes, and workflow documentation.
• Drive process standardization and continuous improvement initiatives.

SharePoint Management

• Build, maintain, and administer SharePoint sites for document management and team collaboration.
• Manage permissions, document libraries, and site structure.
• Support basic workflow automation through Power Automate.

Reporting & Analytics (Power BI)

• Develop Power BI dashboards and reports to monitor program health and key performance indicators (KPIs).
• Create burn-down, burn-up, and executive-level reporting dashboards.
• Integrate and analyze data from Jira and other enterprise systems.
• Deliver actionable insights to leadership and stakeholders.

Required Skills

• Integrated Business Planning (IBP)
• Program Management Office (PMO)
• Jira Administration and Reporting
• Microsoft SharePoint
• Power BI Reporting and Analytics
• Program and Project Management
• Agile / SAFe Methodologies
• Process Documentation and Governance

Preferred Skills

• Experience facilitating Program Increment (PI) Planning
• Power Automate
• Visio, Lucidchart, or draw.io
• Product development lifecycle experience within engineering and manufacturing environments

Required Experience

• 6+ years of IT experience
• 2+ years of Program Management experience
• Expert-level Project Management experience
• Demonstrated experience supporting large-scale programs across multiple teams

Preferred Experience

• Experience working within Agile/SAFe environments
• Experience supporting engineering, manufacturing, or product development organizations

Education
Required

• Bachelor's Degree

Preferred

• Relevant professional certification or certification program

Additional Information

• Hybrid Schedule: 4 days per week onsite with the potential to work remotely 1 day per week.
• Must be comfortable working across multiple teams, programs, and stakeholders in a fast-paced environment.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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