Apply Now

Nexthink Architect & Automation SME

New York, NY, US • Posted 1 day ago • Updated 10 hours ago

Full Time

25% Travel Required

On-site

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

Nexthink Architect | Nexthink Infinity | Nexthink Engage | Nexthink Act | Nexthink Remote Actions | Automation & Self-Healing | DEX | Digital Employee Experience | Nexthink Investigations | Nexthink Campaigns | DEX Dashboards | PowerShell | ServiceNo

Summary

Job Description Nexthink Architect & Automation SME

Role Title: Nexthink Architect & Automation SME

Location: NY (5 days onsite)
Experience: 8+ Years (3+ Years in Nexthink)

Share Your Updated Resume To

Role Summary:

We are seeking a highly skilled Nexthink Architect and Automation SME to lead the design, implementation, and optimization of Nexthink across a global IT environment. The role will focus on driving proactive IT operations, digital employee experience (DEX) improvements, automation, and self-healing capabilities to enhance service quality and reduce operational effort.

Key Responsibilities:

Architect and implement Nexthink solutions aligned to business and IT objectives.
Design and develop Nexthink Investigations, Campaigns, Remote Actions, and dashboards.
Build automation and self-healing use cases to improve employee experience and reduce incident volumes.
Drive proactive monitoring and data-driven insights for End User Services environments.
Integrate Nexthink with ITSM and automation platforms such as ServiceNow, PowerShell, Aisera, and Microsoft technologies.
Define DEX metrics, reporting frameworks, and executive dashboards.
Provide technical leadership, governance, and best practices for Nexthink adoption.
Collaborate with Service Desk, Workplace Services, Infrastructure, and Security teams to identify automation opportunities.

Required Skills:

Strong expertise in Nexthink Architecture, Infinity Platform, Engage, and Act.
Hands-on experience developing Remote Actions, Automation Workflows, and DEX dashboards.
Proficiency in PowerShell and enterprise automation.
Experience integrating Nexthink with ServiceNow and other IT operations tools.
Strong analytical, troubleshooting, and stakeholder management skills.
Experience in global End User Computing (EUC) and Digital Workplace environments.

Preferred Certifications:

Nexthink Certified Professional / Expert.
ITIL Foundation or equivalent.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10271481
Position Id: 2026-16212
Posted 1 day ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Nexthink Architect & Automation SME

New York, New York

•

Today

Role Title: Nexthink Architect & Automation SME Location: NY (5 days onsite) Experience: 8+ Years (3+ Years in Nexthink) FTE Profiles Only (USC) Client: Birlasoft Role Summary We are seeking a highly skilled Nexthink Architect and Automation SME to lead the design, implementation, and optimisation of Nexthink across a global IT environment. The role will focus on driving proactive IT operations, digital employee experience (DEX) improvements, automation, and self-healing capabilities to enh

Easy Apply

Full-time

Nexthink Architect & Automation SME

New York, New York

•

Yesterday

Role Title: Nexthink Architect & Automation SME Location: New York, NY (5 days onsite) Experience: 8+ Years (3+ Years in Nexthink) Type :Full-Time Role Summary We are seeking a highly skilled Nexthink Architect and Automation SME to lead the design, implementation, and optimisation of Nexthink across a global IT environment. The role will focus on driving proactive IT operations, digital employee experience (DEX) improvements, automation, and self-healing capabilities to enhance ser

Easy Apply

Full-time

Depends on Experience

Nexthink Architect

New York, New York

•

Yesterday

Job Description Nexthink Architect & Automation SME Role Title: Nexthink Architect & Automation SME Location: NY (5 days onsite) Experience: 8+ Years (3+ Years in Nexthink) FTE Role Summary We are seeking a highly skilled Nexthink Architect and Automation SME to lead the design, implementation, and optimisation of Nexthink across a global IT environment. The role will focus on driving proactive IT operations, digital employee experience (DEX) improvements, automation, and self-healing capabiliti

Easy Apply

Full-time

Depends on Experience

End User Services Manager

New York, New York

•

6d ago

Department Enterprise Technology Technology Operations Reports To SVP, AI & Automation and Technology Operations Location New York, NY On-site Type Full-Time About the Role Americas Enterprise Technology is in the middle of a deliberate shift from an IT organization that responds to problems to one that anticipates and prevents them. Using real-time device monitoring, analytics, and a growing AI and automation capability, the team is redefining what end user support looks like insid

Easy Apply

Full-time

Depends on Experience

Search all similar jobs

More jobs at Avtech Solutions in New York, NY