ServiceNow Architect
The position is remote in US.
- 6 months’ contract, maximum till June 30th 2027
- Start asap
- Client- EPAM.
- PST time zone shift
- Required level: Very strong Technical architect (even senior architect I might be able to sell to the team, because initially they even was thinking to hire Certified Tech Architect, but seems like they are very expensive). Need to fill 2-3 roles asap.
- Rate is depends on the level of a candidate
- Interviews: general video interview with me for 30 min; Technical interview with EPAM for 90 min; Client’s interview 1 hour.
- Applicant should be on your W2 payroll
Before submitting the candidates, please, screen them properly, ask some technical questions, because a lot of people have tendency to cheat from ServiceNow demand unfortunately (based on my experience). Honestly, this group asks for proactive individuals with architectural background, they should be able to work in the environment of the SN customers, being a "shadow" of technical platform owner.
Along with unformatted CV, please mention the rate, candidates’ location, availability, LinkedIn link and contact information.
ServiceNow Technical Architect
Drive enterprise-wide ServiceNow transformation as a trusted advisor and platform leader. You will bridge strategy, architecture, and execution to unlock measurable business value, guiding clients from implementation through full-scale adoption and long-term platform success.
At EPAM, leaders inspire innovation, drive transformation, and empower teams to excel. You''ll shape the future of global industries while fostering a culture of growth, collaboration, and impact.
Responsibilities:
- Own client adoption roadmaps tied to measurable business outcomes including cost reduction, automation, productivity gains, and risk mitigation across enterprise ServiceNow platforms
- Architect end-to-end ServiceNow solutions spanning four or more products including ITSM, ITOM, ITAM, SecOps, HRSD, SPM, and App Engine with a focus on scalability and security
- Serve as technical authority across large-scale programs, guiding delivery teams to translate architecture into high-quality, maintainable solutions through design reviews and platform governance
- Partner with ServiceNow account teams and client stakeholders to establish operating models, conduct health assessments, and identify value leakage and expansion opportunities
- Lead technical discovery workshops, current state assessments, and future state design while owning critical decisions across integrations, CMDB/CSDM alignment, and API strategy
- Leverage ServiceNow AI capabilities including Now Assist and Predictive Intelligence to introduce modern, AI-driven operating models that enhance platform adoption and ROI
Requirements:
- Active ServiceNow Certified Technical Architect (CTA) credential along with CAD, CSA, or a minimum of two CIS certifications preferred
- 10 or more years of experience spanning enterprise architecture, consulting or professional services, and large-scale platform implementations
- Proven track record leading end-to-end ServiceNow programs from architecture through adoption across four or more modules including ITSM, ITOM, ITAM, and SecOps
- Deep knowledge of CMDB and CSDM frameworks, integration patterns including API and event-driven architectures, and modern cloud application design
- Demonstrated experience establishing platform governance models and communicating effectively with C-level executives, business stakeholders, and technical teams
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