Desktop Support Technician

Hampton Bays, NY, US • Posted 60+ days ago • Updated 11 days ago
Full Time
Occasional Travel Required
On-site
65000/yr
Company Branding Image
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Windows
  • Mac
  • Desktop
  • M365
  • office 365

Summary

Description:
Job tile: Desktop Support/tech
Duration: 3 month contract to hire
Location: 100% onsite M-F 9am-5:30pm
Address: Hamptons, NY * will be going to multiple locations *
Conversion Salary: 65k

Most Important Skillset/Key Items:

• Presents well, has a Professional presence while remaining personable
• Ability to deal with Executives
• Ability to provide VIP White glove service
• Exemplary customer service skills (verbal and written)
• Onsite (not hybrid or remote) at several Real Estate Branch offices between 9 and 5:30pm with local travel
• Works well independently as well as in a team setting
• Flexible and able to readjust due to changing priorities in an Executive environment
• Ability to manage multiple competing priorities and prioritize effectively
• Good time and task management skills
• High level of emotional intelligence
• Mobile device computing skills
• Basic hardware, network, and telecom troubleshooting and support
• Microsoft 365 knowledge
• ServiceNow and Ivanti experience a plus
• Ability to perform Root Cause Analysis
• Experience working with processes and procedures in a large organization preferable
• Re-images computers, performs data migrations and restorations
• Proficient Windows and Mac troubleshooting and support
• Conducts remote problem solving as needed
• Growth mindset
• Able to lift 50 lbs. unaided
• Years Exp: 5 - 10
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91163157
  • Position Id: 8881595
  • Posted 30+ days ago

Company Info

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