Senior Network Engineer

Warren, MI, US • Posted 1 day ago • Updated 1 day ago
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Contract W2
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Job Details

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Summary

Role Summary
This position involves responding to and resolving complex network incidents within a large enterprise environment. The individual will support manufacturing, warehouse, and office locations across North America and globally, ensuring network stability and quick recovery from outages. The role requires a proactive approach to troubleshooting, incident management, and continuous technical development.

Responsibilities

  • Respond to and resolve high-priority network incidents, including P1 incidents requiring urgent attention and service restoration
  • Manage and escalate P2 and P3 incidents within the operational support queue
  • Troubleshoot network issues across OSI Layers 1 through 4, including hardware failures, connectivity issues, and software defects
  • Support and troubleshoot Layer 2 technologies such as VLANs, trunking, spanning-tree operations, and wireless connectivity
  • Diagnose Layer 3 routing issues, including IP addressing, inter-VLAN routing, WAN connectivity, and BGP operations
  • Analyze Layer 4 connectivity problems involving TCP, UDP, firewalls, and application reachability
  • Support SD-WAN and troubleshooting activities using Cisco vManage and related tools
  • Investigate site outages and node failures to identify root causes and execute corrective actions
  • Collaborate with service providers and internal teams to resolve WAN and circuit-related problems
  • Participate in daily operational reviews, incident tracking, and escalation procedures, supporting a high-volume network environment

Qualifications

  • CCNP certification
  • 6+ years of enterprise network engineering, network operations, or incident response experience
  • Strong hands-on troubleshooting experience in large enterprise environments
  • Deep understanding of TCP/IP fundamentals and the OSI model
  • Knowledge of troubleshooting Layer 2 and Layer 3 networking issues, including VLANs, STP, BGP, and WAN technologies
  • Experience supporting Cisco enterprise networking environments and hardware/software failures
  • Ability to interpret logs, interface statistics, routing data, and telemetry
  • Familiarity with network security concepts, including firewalls and zero-trust environments
  • Excellent communication and customer service skills
  • Relevant education, training, certifications, or equivalent practical experience
  • Availability to work on a hybrid schedule with at least 3 days onsite each week in Warren, MI, and participate in an on-call rotation

Publishing Pay Range: $58.00 - $60.75 Hourly

This position offers a hybrid schedule, with time split between the office and remote work.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113799
  • Posted 1 day ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Dhiran Patel

Recruiter @ GDH

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