Field Analytics & Insights Director

Role: Field Analytics & Insights Director

Location of work: SFO, CA, Remote

Duration: 3+ months

Job Description

• The Field Analytics & Insights Director is responsible for delivering impactful, data-driven insights that guide key business decisions within a field leadership team (Customer Engagement, Ecosystem, Field Medical, National Access Decision, National Supply & Care Delivery) across the Genentech portfolio.
• In this role, the Director collaborates closely with Customer Engagement and Field Medical Leadership to uncover critical business needs and align analytical workstreams with strategic priorities.
• The Director leverages deep analytical, technical, and business and field domain expertise to provide clear, actionable recommendations that drive patient and organizational value.
• This position focuses on embedding analytics products into workflows and guiding cross-functional teams to enhance analytical capabilities and support strategic initiatives.

Key Responsibilities

• Advise stakeholders including Customer Engagement and Field Medical Leadership Teams (HEDs, MEDs and the CE Network), to define clear, impactful business priorities and develop action plans.
• Develop strategic options and recommendations by synthesizing findings, connecting insights across therapeutic areas, ecosystems, or analytic domains, and aligning them with organizational goals.
• Demonstrate mastery in tailoring communication to specific audiences, communicating and influencing senior leaders and simplifying details for stakeholder buy-in.
• Translate strategic vision into actionable insights by leveraging a strong analytical background and deep subject matter expertise in healthcare (e.g. payers, providers, healthcare markets, and/or therapeutic areas) to ensure successful execution of initiatives across teams and functions.
• Sense business needs through stakeholder interactions, drive towards outcomes through high degrees of uncertainty, and lead cross-functional teams to achieve project objectives.
• Catalyze and entrench new solutions and ways of working into the business.
• Demonstrate mastery of analytical capability, and pro-actively help teammates build proficiency/mastery of that capability.
• Demonstrate leadership through pro-active, informal coaching and mentorship of analysts across the team.
• Autonomously operates and manages all levels of stakeholders (with extremely limited/no manager guidance).
• Accountable for pro-actively providing expertise, strategic planning support and execution against evolution of a capability.
• Collaborate with stakeholders to deeply understand business needs, key questions, and priorities, and ensure alignment with project objectives and analytic lead direction.
• Perform custom analyses by applying appropriate analytic techniques to address business challenges.
• Take an enterprise mindset, linking individual responsibilities with broader organization; focus on outcomes that provide most business and patient value.
• Contribute to continuous organizational improvement by sharing best practices, identifying opportunities for automation, and enhancing the efficiency and impact of analytic workflows.
• Play an active role in the adoption of analytical products by staying up to date on the product roadmap, participating in training, user testing (as needed), and providing constructive feedback to ensure products are integrated into workflows. Embed and integrate products into workflows and foster Digital, Data, and Analytic's product-first culture.
• Effectively interact with and guide offshore teams to ensure alignment with project objectives and maintain high-quality deliverables.
• Contribute to and lead FAI/Data, Analytics & AI department and function-wide initiatives.
• Work flexibly within a modular team structure to quickly adapt to evolving priorities and deliver impactful insights across a range of business domains, including Payer, Provider, Patient, and/or Market Geography/Expertise.
• Comply with all laws, regulations and policies that govern the conduct of Genentech activities.

Minimum Candidate Qualifications & Experience

• Bachelor's Degree.
• 8 years of work experience in management consulting, strategy or other analytical work.
• Growth Mindset.
• Experience synthesizing concise summaries focused on the key insights that inform business decisions.
• Comfortable dealing with uncertainty in a highly-matrixed organization.
• Strong results orientation and adaptability in a fast-faced environment.
• Persuasive written and verbal communication skills.
• Business travel may be required.

Additional Desired Candidate Qualifications & Experience

• Degree in Business, Economics, Engineering, Statistics, Life Sciences, Mathematics, Computer or Physical Sciences or related field.
• MBA or Graduate-level Degree.
• Experience in biopharma, healthcare environment, managed care, customer engagement/sales, marketing, and/or patient access.