IT Support Specialist Mobile Devices

Winter Park, FL, US • Posted 21 hours ago • Updated 21 hours ago
Contract W2
5 Months
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Mobile Device Management
  • Mobile Devices
  • Health Care
  • IOS Development
  • iPhone

Summary

Seeking an Associate Systems Admin to provide onsite technical support for participants using mobile devices and Apple Watches.

Responsibilities:

  • Support participants during scheduled visits.
  • Set up and configure iPhones/mobile devices.
  • Pair Apple Watch with participant phones.
  • Install required apps and configure settings.
  • Verify connectivity, syncing, and device functionality.
  • Troubleshoot basic mobile/wearable issues.
  • Provide clear device-use instructions.
  • Document setup and technical issues.
  • Follow data privacy and study protocols.

Requirements:

  • 1+ year of relevant IT/technical support experience.
  • Mobile device and Apple/iOS support experience.
  • MDM experience preferred.
  • Clinical research/healthcare technology experience preferred.
  • Strong troubleshooting and customer service skills.
  • Excellent communication and attention to detail.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80168598
  • Position Id: 9060399
  • Posted 21 hours ago
Contact the job poster
SP

Sandeep Puttaswamy

Recruiter @ Radiant System, Inc
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