Product Coordinator (Adobe Workfront Admin)

Role: Product Coordinator-Adobe Workfront Admin

Location: NYC, NY-Hybrid/Remote

Hire Type: Full-Time Permanent Role (No Contract)

Roles & Responsibilities

• Administer Adobe Workfront, including configuration, workflows, governance, templates, and user access.
• Design, implement, and optimize end-to-end workflows, incorporating AI-driven solutions to enhance efficiency and decision-making.
• Establish governance frameworks to ensure data integrity, consistency, and scalable adoption.
• Partner with Product Managers to prioritize and translate business needs into Workfront solutions (projects, tasks, reports, dashboards).
• Create and maintain user stories, requirements, and process documentation.
• Develop training and support materials to drive adoption and enable self-service.
• Analyze platform usage, performance, and AI enhancements to identify optimization opportunities.
• Support UAT and validate configurations against business requirements.
• Troubleshoot escalated issues (triage, root cause analysis) and coordinate with internal teams and vendors for resolution.
• Manage vendor relationships, including coordination of third-party deliverables and contract-based work.
• Act as a Workfront SME, guiding users and promoting best practices.
• Lead cross-functional collaboration and maintain strong stakeholder relationships.

Requirements

• Proven experience administering Adobe Workfront (required); Adobe Workfront Fusion preferred.
• Experience implementing AI and automation within enterprise workflows.
• Experience in enterprise environments with complex workflows and governance.
• Strong ability to design and implement scalable workflow solutions.
• Understanding of Product Management principles with interest in growth in this area.
• Strong analytical, problem-solving, and troubleshooting skills.
• Experience managing external vendors and supporting contract-based engagements.
• Excellent communication and stakeholder management skills with a customer-focused mindset.
• Proven ability to collaborate across business and technical teams.
• Familiarity with tools such as Jira and Azure DevOps.