International Sr. Restaurant Solutions Engineer

Description

1. Build the Observability Vision & Strategy - Lead the design and implementation of a comprehensive observability ecosystem across: - Restaurant systems (in-store / POS / edge) - E-commerce platforms - Cloud infrastructure - International websites and applications - Vendor-hosted platforms (Oracle, NCR, loyalty vendors) - Establish a centralized visibility model to eliminate fragmented monitoring and reactive incident detection - Define standards for monitoring, alerting, dashboards, and telemetry 2. Architect a Multi-Platform Monitoring Ecosystem - Evaluate current tooling (e.g., Datadog) and determine: - Scalability across international environments - Cost efficiency and enterprise viability - Perform vendor and tool assessments to determine: - Best-fit platforms - Integration feasibility - Long-term sustainability - Design an architecture that enables: - Cross-platform observability - Vendor system integration - Real-time issue detection and proactive alerting 3. End-to-End System Visibility & Integration - Ensure observability across: - Cloud platforms (AWS, Azure, Google Cloud Platform) - Third-party/vendor systems - POS environments and edge devices - Determine the right level of monitoring (e.g., system-level vs device-level vs transaction-level) - Create data flows and instrumentation strategies across distributed systems 4. Drive Implementation & Execution - Lead proof-of-concept initiatives for observability tools and approaches - Guide implementation including: - Tool configuration - Integration design - Deployment - Testing and validation - Partner with: - Solution architects - Engineers and product teams - External vendors 5. Introduce and Shape DevOps & SRE Foundations - Help define how DevOps practices integrate into the observability platform - Introduce capabilities such as: - Deployment visibility - Operational readiness - Automated alerting and response - Lay the groundwork to build a future SRE function from scratch 6. Establish Operational Excellence - Improve: - Incident detection and response - Root cause analysis processes - System reliability and uptime - Address current gaps where issues were not proactively detected - Create dashboards and alerting frameworks for proactive monitoring 7. Long-Term Program Ownership & Growth - Operate as a foundational hire for observability and reliability engineering - Potential to: - Build and lead an SRE team - Define operational standards and best practices - Support ongoing system expansion, including: - New digital products - Loyalty platforms - International growth initiatives

Skills

observability architecture, POS systems, Observability monitoring, AWS, Azure, Google Cloud Platform, datadog, splunk, grafana, distributed systems, solution architecture

Top Skills Details

observability architecture,POS systems,Observability monitoring,AWS,Azure,Google Cloud Platform,datadog,splunk,grafana,distributed systems,solution architecture

Additional Skills & Qualifications

Ideal Candidate Profile Strategic thinker with hands-on technical depth Comfortable operating in ambiguity and greenfield environments Strong communicator who can bridge business, engineering, and vendor teams Proven ability to own outcomes end-to-end Experience scaling platform-level solutions in complex ecosystems Summary: This is not a traditional monitoring or DevOps role. This is a high-impact, architecture-first position focused on building an enterprise observability capability from the ground up across a global, multi-cloud, vendor-heavy ecosystem, with the opportunity to define and lead future SRE initiatives.

Experience Level

Expert Level

Job Type & Location
This is a Contract position based out of Dallas, TX.
Pay and Benefits
The pay range for this position is $60.00 - $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dallas,TX.
Application Deadline
This position is anticipated to close on May 7, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.