Production Operations Associate

RESPONSIBILITIES:
Kforce has a client in need of a Production Operations Associate in New York, NY.

Responsibilities:
* Serve as a primary point of contact for retailers and vendors, representing the program professionally and confidently
* Manage outreach, follow-ups, and ongoing communications while maintaining strong partner relationships
* Track retailer readiness and progress using Excel, including filters, pivot tables, formulas, and status tracking
* Prioritize and manage large retailer and vendor lists based on readiness, program timelines, and state priorities
* Explain technical and operational requirements clearly to non-technical audiences
* Identify, analyze, and escalate blockers impacting retailer onboarding or readiness
* Spot trends and patterns across retailers, vendors, and systems, and flag recurring issues
* Adapt outreach strategies and sequencing based on changing program needs or data insights
* Coordinate with internal and external stakeholders to resolve issues and move retailers forward

REQUIREMENTS:
* Strong written and verbal communication skills
* Ability to work independently, manage priorities, and follow through in a remote environment
* Advanced Excel skills, including filters, pivot tables, formulas, and trackers
* Experience working with large data sets and prioritizing effectively
* Ability to translate technical requirements into plain language and engage confidently with external partners

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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