Job#: 3032499 Job Description: Job Title: Infrastructure Engineer /Site Reliability Engineer LeadLocation: Charlotte, NC; Irving, TX; or Chandler, AZ (Hybrid - 3 days onsite required) Employment Type: Contract On-call rotation required (contractors and FTE treated the same)Contract Length: 18 Months (Net New) - Possibility to Extend or ConvertPay Rate: $69/hour - $74/hour (Hourly, OT40)Note: We are unable to consider C2C or third-party submissions.Role Overview
The Lead Site Reliability Engineer will help drive enterprise SRE adoption and observability transformation. This role focuses on improving availability, resiliency, monitoring, and automation in a high-volume, mission-critical application ecosystem undergoing large-scale modernization. The engineer will leverage analytics, automation, and SRE best practices to proactively solve systemic issues, introduce self-healing capabilities, and support both legacy and modernized platforms.
Key Responsibilities
- Drive the adoption of Site Reliability Engineering practices and culture.
- Build and evolve observability, monitoring, logging, synthetic monitoring, and chaos engineering capabilities.
- Design and deliver Grafana and Splunk dashboards that integrate multiple telemetry sources.
- Enable self-healing and autonomic capabilities through automation and analytics.
- Automate key SRE and IT Service Operations metrics, including customer impact, availability of critical business flows, SLO/SLI adherence, and error budgets.
- Integrate alerts with incident management, notification, and unified communications systems.
- Participate in 24x7 application support, on-call rotations, incident response, and remediation.
- Conduct blameless post-mortems and root cause analysis to introduce continuous improvement and eliminate repeat incidents.
Required Qualifications
- 5-7 years of Infrastructure Engineering or Systems Engineering experience, supporting complex enterprise environments.
- Strong hands-on experience with Observability tooling, specifically Splunk (dashboards, reports, lookup tables, summary indexes) and Grafana.
- 4+ years of application production support experience.
- Strong experience supporting Linux-based platforms.
- 2+ years using Agile tools such as JIRA and/or Confluence.
- Ability to operate in a 24x7 support environment with on-call rotations.
Preferred Qualifications
- Experience with Site Reliability Engineering (SRE) practices.
- Azure cloud experience, especially with observability in cloud-native environments.
- Automation experience using Python, Ansible, PowerShell, or Shell scripting.
- Experience with AIOps tooling (e.g., MoogSoft, BigPanda).
- Experience with container platforms such as Kubernetes or Docker.
- Application performance and load testing experience with tools like BlazeMeter, JMeter, or AppDynamics.
- Experience with Kafka, MQ messaging, Tomcat, or Autosys batch management.
Compensation & Benefits
The pay rate for this position is between $69.00 and $74.00 per hour. Contract employees are eligible for benefits, including medical, dental, and vision insurance options.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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