Job#: 3030849 Job Description: Systems Engineer - App Support
Location: CHARLOTTE, North Carolina (Onsite)
Employment Type: Contract
Role Overview
In this contingent resource assignment, the Systems Operations Engineer will consult on or participate in moderately complex initiatives and deliverables within Systems Operations Engineering, contributing to large-scale planning and operational readiness. The role requires reviewing and analyzing operational challenges that demand in-depth evaluation of variable technical and business factors. The engineer will contribute to resolving operational issues through an understanding of systems operations practices, enterprise policies, procedures, and compliance requirements.
Key Responsibilities
- Provide production and application support for enterprise systems supporting Corporate Properties, Supply Chain Management, Corporate Security, and other functions.
- Lead and participate in incident, problem, and change management activities.
- Perform monitoring, triage, root cause analysis, and coordination of major and minor incidents.
- Support business continuity planning exercises, operational readiness, and reliability initiatives.
- Troubleshoot application issues across distributed systems and databases.
- Work with Autosys scheduling and Oracle databases to resolve operational dependencies.
- Support applications running on Kubernetes, OpenShift, and/or Google Cloud Platform (Google Cloud Platform).
- Collaborate with platform teams and operate adjacent to a growing Site Reliability Engineering (SRE) utility.
- Participate in an on-call rotation, including weekend or late-shift support approximately every 4-5 weeks.
Required Qualifications
Experience: 4+ years of Systems Engineering or Technology Architecture experience, supporting moderately complex systems operations and application environments.
Technical Skills: 2+ years of hands-on experience with Autosys and Oracle (preferably Oracle PL/SQL or database engineering). Experience supporting applications in containerized or cloud environments (Kubernetes, OpenShift, and/or Google Cloud Platform), with production support skills.
Preferred Qualifications
- Experience with observability and monitoring tools such as AppDynamics, ThousandEyes, and Aternity.
- Background in financial or banking environments.
- Eligibility for full-time conversion.
Compensation & Benefits
The pay rate for this position is between $46.00 and $49.00 per hour. This is an 18-month contract assignment with the possibility of extension.
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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