Senior Site Reliability Engineer - NC, TX

Job#: 3028557

Job Description:

Client: Financial Services

Team: TBA

Job Title: Systems Operations Engineer 4 / Senior Site Reliability Engineer (SRE)

Location: Charlotte, NC OR Irving, TX - Hybrid, 3 days onsite

Contract Length: 18 months (extension possible; must be eligible to convert)

Pay Rate: $60 - $64
Top Requirements:

5+ years Systems Engineering or Technology Architecture experience in enterprise/regulatory environments.

2+ years direct SRE experience, operating or leading within an SRE team.

Kubernetes / OpenShift (OCP) expertise for containerized workloads.

Strong PowerShell, Python/Java, and automation skills.

Observability tooling proficiency (Grafana, Prometheus, Splunk/ELK, AppDynamics, Aternity, ThousandEyes).

Strong database experience (Oracle, SQL, DB2, MongoDB, Hadoop/Spark/Cloudera).

Plusses:

AutoSys scheduling experience.

AIOps background - Moogsoft, AI/ML frameworks, predictive alerting, self-healing automation.

Corporate bank or financial crimes environment exposure (KYC, AML, regulatory ops).

Experience with ServiceNow, Remedy, Netcool.

Interest or emerging skills in AI (classification, regression, anomaly detection, ethical considerations).

Job Summary:

This Senior Site Reliability Engineer (SRE) role supports the Archiving & Compliance platform within Systems Operations Engineering. The engineer will handle large-scale production systems across regulated electronic communication archives critical for compliance, remediation, and eDiscovery. The role blends software engineering, automation, observability, and cloud-native operations to enhance reliability and reduce toil.

The engineer will help evolve the team toward SRE, automation-first processes, and cloud-aligned operational excellence. Responsibilities include tooling automation, multi-cloud resiliency improvements, AIOps enablement, incident response, ITSM workflows, and governance over non-functional requirements.
Day-to-Day Responsibilities:

• Design and deploy automated tooling to remove manual toil and improve operational performance.
• Build and enhance monitoring, observability, alerting, and telemetry pipelines.
• Model and advocate for SRE best practices across TCOO Technology.
• Enhance system resiliency patterns across multi-cloud environments.
• Introduce and scale AIOps using AI/ML, RPA, and self-healing techniques.
• Automate key SRE metrics: SLOs/SLIs, error budgets, customer impact analysis, availability tracking.
• Support critical applications, lead incident response, drive blameless postmortems, and perform root-cause analysis.
• Implement and govern Non-Functional Requirements (NFRs) as part of modernization efforts.
• Help define and enforce Permit to Operate processes.
• Participate in production support rotations (some weekend/on-call expected).
• Collaborate with platform engineering, infrastructure, InfoSec, and compliance partners.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.