Lead Change Analyst in Rochester,NY - Hybrid - Fulltime/Contract
Hybrid in Rochester, NY, US • Posted 7 hours ago • Updated 7 hours ago
Contract W2
Contract Independent
Hybrid
Depends on Experience
Fitment
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Job Details
Skills
change management
Summary
Lead Change Analyst
Location: Rochester, NY - Hybrid
Fulltime
General Purpose:
Plays a key role in ensuring that projects and initiatives reach their full potential by ensuring
all impacted business, financial, operational and other stakeholders are prepared for and
embrace change. Focuses on the people side of change, including not only the change
initiative itself, but also changes to business processes, systems and technology, job roles
and organization structures. Designs, develops and executes change management
strategies and plans that minimize resistance and maximize engagement to ensure that
users are engaged, prepared to transition to the initiative and reinforce sustainable change.
Works with and coaches project stakeholders, leaders and teams to develop strategies to
maximize buy-in and minimize resistance and are able to leverage the change management
framework and standards. Ensures that all documentation coming out of the program is in
line with the ultimate change management strategy and plan.
Essential Functions:
Plays a key role in business process workshops to understand the current and future
state business processes. Assesses the change impacts on the organization and
roles and leads or partners with a Communications lead to ensure targeted
messaging accurately describes the change to appropriate audiences. Partners with
training experts to develop a training program that ensures end users are engaged,
knowledgeable, and able to adopt change during the implementation phase. Leads
the effort to identify measurement methodologies to track adoption, utilization, and
proficiency of individual changes, and adjusts change management strategies and
tactics as necessary. Issues regular reports to project leadership, escalating risks
that may lead to an unsuccessful launch of projects and puts forward a plan to
mitigate.
Develops and executes against a comprehensive, actionable, and targeted change
management plan surrounding change to people, processes, workflows, and
systems. Applies a structured approach and methodology for the five change
management domains related to the people-side of change, including stakeholder
analysis, coaching plans, communications, training, and resistance management
plans. Develops and conducts readiness assessments, analyzes results, and
presents findings in a logical and easy-to-understand manner to sponsors and
stakeholders.
Collaborates with Project Manager to integrate change management plans/activities
into overall project plan. Works as a member of project leadership team, ensuring
change management strategy is at the forefront of project activities and impact to
the stakeholders is continually evaluated and acted upon to minimize stakeholder
resistance. Ensures assigned projects meets business, schedule, and budget
objectives for change management activities.
Provides subject matter expertise and guidance on the management of changes by
advising/coaching stakeholders, leaders, and managers on the execution of
established change management activities, including communications, change
sponsorship, education and training, and ongoing support. Leads or coaches the
team to identify potential people-side risks, analyze KPIs and anticipated points of
resistance, and recommends and/or develops mitigation plans with Project
Manager and Executive Sponsor to address the concerns commensurate with the
project scope/engagement level. Builds and leads a sponsorship coalition,
including the executive sponsor, leaders/managers, designated project champions,
and stakeholders who will be key champions of change, reinforcing awareness
within the organization. Partners with the executive sponsor throughout the change
process to actively and visibly participate, establish an organizational
understanding, and sense of urgency to prioritize the change.
Provides organizational change consultations and/or training to project
teams/sponsors for assigned engagements. Develops and/or coaches team on
conducting assessments, analyzes results, and presents findings in a logical and
easy-to-understand manner to sponsors and stakeholders. Provides
strategy/activity recommendations for project team execution with respect to
Communications and Training.
Keeps current with business and strategic goals. Participates in and promotes the
identification, recommendation, and delivery of improvement opportunities for the
change management and project processes. Participates in the development and
review of procedures for communications, training, change management, and
project lifecycle processes. Develops and maintains a broad knowledge of related
industry standards, best practices, regulations, and related technologies. Attends
webinars, reads case studies and white papers, and participates in other
opportunities to further refine skills and stay apprised on business analysis and
project management topics.
Other duties as assigned.
Knowledge & Experience
Bachelor's degree in Communications, Organizational Development, Behavioral
Psychology, Business or related field and 5 years of relevant experience establishing
and implementing organizational change management and support required
Master's degree preferred
Or equivalent combination of education and experience
Experience working with consulting resources preferred
Experience with higher education, larger medical center or large complex and
distributed enterprise preferred
Excellent communication skills, both verbal and written, including active listening
and the ability to clearly articulate messages to a variety of audiences required
Strong group facilitation skills with demonstrated experience turning working
session notes into high-quality deliverables required
Ability to influence others and move toward a common vision or goal required
Strong interpersonal skills and the ability to establish and maintain positive working
relationships with a wide array of stakeholders, colleagues and staff required
Ability to work collaboratively with and through others required
Strong business acumen and understanding of organizational issues and challenges
required
Strong organizational problem solving and root cause identification skills required
Prosci Organizational Change Management certification upon hire preferred
Regards,
Vinay Ram
(Direct)
Suwanee, GA - 30024
An MBE & eVerify Company
Connect with me for exciting career opportunities:
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