Job#: 3027642 Job Description: Our great client has a immediate Remote opening for a ServiceNow SAM Pro consultant. If you are interested please apply with resume to .
We are seeking a Software Asset Management expert with significant experience reconciling top tier publishers within the ServiceNow SAM Pro module. This individual must be comfortable working with legal and financial data such as contracts, POs, and Invoices to create software entitlement records within ServiceNow. The ability to troubleshoot issues with ServiceNow Discovery (CMDB) and/or alternative software discovery integrations (e.g. Tanium), as it relates to software reconciliation results, is a big plus. Must also be comfortable creating manual Effective License Position reports as needed. Ability to partner with internal and external stakeholders while working on large projects with high organizational impact and visibility is required.
Key duties and responsibilities:
- Subject Matter Expert in Software Asset Management
- Familiarity with top tier software licensing terms and conditions
- Ability to deconstruct software licensing contracts into actionable license reconciliation rules
- Self organized
- ServiceNow SAM Pro experience
- Fundamental Hardware Asset Management experience
- Fundamental Configuration Management experience
- ITIL foundations a plus
- Ability to analyze large data sets related to software installations, computer/server configurations, and license reconciliation
- Develop metrics, KPIs, and dashboards to support the Software Asset Management function
- Develop and maintain complex operational processes with supporting documentation
- Familiarity with industry regulations a plus
- Ability to develop and maintain relationships with cross functional teams
- Ability to solve complex technical issues and enable/teach peers to be self sufficient.
- Establish and maintain best practices.
- Break down complex problems into smaller, more manageable ones, and help others to do the same.
- Understand what tools are available and useful for your domain, how they work, and the sorts of situations and problems for which they're useful.
- Use them effectively and teach them to your teammates.
Must Have
- ServiceNow Software Asset Management
- Software Asset Management (SAM)
- Software Licensing
Nice To Have
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Never miss an opportunity! Create an alert based on the job you applied for.