Interim IT Director

Job#: 3023863

Job Description:
Interim IT Director

Location: Warrenville, Illinois (Onsite)

Employment Type: Contract

Role Overview

We are seeking a Director-level leader to serve as an Interim Co-Director of End User Computing (EUC). This role is critical in driving the strategic integration of siloed technology teams into a unified operational model. The ideal candidate will possess a strong executive presence and a proven ability to lead through change, assess and develop management talent, and align technology strategy with enterprise goals in a large-scale healthcare environment. This is a contract-to-permanent opportunity for a candidate ready to step into a full-time director position.

Key Responsibilities

• Act as a Co-Director for End User Computing, focusing on strategy while partnering with the existing director on day-to-day operations.
• Assume full responsibility for day-to-day EUC operations when the primary director is unavailable, leading a team of four managers and a total headcount of approximately 50 people.
• Drive the strategic integration of legacy end-user computing teams into a single, unified support model.
• Develop and propose a future-state support structure and regional model using internal and external data for analysis.
• Serve as a key point of contact for projects related to EUC, presenting strategies and recommendations to executive leadership.
• Manage stakeholder relationships and navigate the cultural dynamics of a post-merger environment, building trust and encouraging adoption of new processes.
• Assess and develop the management team to drive integration and foster an empowered, collaborative culture.

Required Qualifications

Experience:

• Director-level experience with a deep background in End User Computing and Field Services, preferably within a hospital, ambulatory, or large-scale enterprise setting.
• Demonstrated experience in post-merger and acquisition (M&A) environments, including defining and executing integration plans to unify legacy teams, tools, and processes.
• Proven leadership skills in assessing management talent, building teams during organizational change, and managing teams of 50 or more.

Technical Skills:

• Strong understanding of ITSM principles and experience using ServiceNow data to measure performance and ensure accountability.
• Working knowledge of Active Directory and endpoint management concepts, including SCCM (Configuration Manager).
• Familiarity with data analysis tools such as Power BI to interpret dashboards and inform strategic decisions.

Compensation & Benefits

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.