GDH
GDH

IPAD Support Technician - Desktop

Jenson, KY, US • Posted 23 hours ago • Updated 23 hours ago
Contract W2
Contract Corp To Corp
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

Summary

Role Summary

This role provides one-on-one technical support during scheduled enterprise iPad setup and refresh appointments. The position guides users through device enrollment, connectivity, authentication, application installation, and managed-device configuration. The successful candidate delivers patient, professional support while following detailed checklists and accurately documenting completed work, exceptions, and escalations.

Responsibilities

  • Guide users step by step through scheduled enterprise iPad setup and refresh appointments.
  • Assist with device enrollment, Wi-Fi connectivity, and managed-device setup.
  • Configure Microsoft Company Portal, multifactor authentication (MFA), and Microsoft Authenticator.
  • Install and validate required business applications, user logins, and device access.
  • Configure home screens to support business use.
  • Troubleshoot basic connectivity, authentication, application, and device-management issues.
  • Follow detailed checklists to complete setup and refresh activities accurately.
  • Document completed work, exceptions, and escalations.
  • Provide professional, patient, one-on-one support to users with varying levels of technical experience.

Qualifications

  • Strong working knowledge of Apple iPads and iOS/iPadOS.
  • Experience supporting multifactor authentication (MFA), Microsoft Authenticator, Microsoft Company Portal, and managed devices.
  • Ability to install, configure, and validate business applications.
  • Strong troubleshooting skills related to connectivity, authentication, and device-management issues.
  • Ability to follow detailed checklists and accurately document completed work or escalations.
  • Professional, patient, and comfortable providing one-on-one user support.
  • Experience with enterprise mobile device management is preferred.
  • Availability to work on-site in Pineville, Kentucky, for the duration of the assignment.

Publishing Pay Range: $39.00 - $40.50 Hourly

This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113980
  • Posted 23 hours ago

Company Info

About GDH

GDH is a premier workforce solutions and professional services provider helping organizations modernize, secure, and scale their technology ecosystems. With expertise across AI, Data, Security, Cloud, Application Development, Digital Infrastructure, and Business Transformation, we help clients accelerate innovation, optimize operations, and achieve measurable business outcomes. Our capabilities span AI and data engineering, intelligent automation, cybersecurity, cloud and platform transformation, application development and modernization, DevOps, networking, infrastructure operations, project and program management, business analysis, creative and digital services, and more. Through contract staffing, project-based engagements, managed services, and direct hire solutions, we deliver the specialized talent and delivery expertise organizations need to move forward with confidence.
 
At GDH, our culture statement, "We Care About People," is at the heart of everything we do. We are committed to building meaningful relationships and delivering exceptional service to both clients and candidates. This dedication has earned us multiple ClearlyRated awards, including Best of Staffing for Client, Talent, and Employee Satisfaction, as well as Best Staffing Firms for Women.
 
In addition to staffing, our Professional Services division provides expertise in digital transformation, infrastructure modernization, and program and project management, helping clients execute critical initiatives seamlessly. Our managed services solutions offer a strategic approach to workforce management, allowing businesses to streamline operations, reduce hiring risks, and improve overall efficiency.
 
While we specialize in the Banking, Financial Services, and Insurance (BFSI), Consumer, Energy, Government, and Technology sectors, our capabilities extend across all industries. With a nationwide presence, deep market insights, and a people-first approach, we combine industry expertise with cutting-edge technology to create workforce solutions that deliver measurable results.
 
At GDH, we are committed to building long-term partnerships by providing exceptional service, high-quality talent, and strategic workforce solutions that adapt to evolving business needs. Whether you need a single specialist or a full project team, GDH is your trusted partner for hiring, workforce solutions, and business transformation.
Partner with GDH and let’s build the future together.
About_Company_One
Go to company profile
Contact the job poster
DP

Dhiran Patel

Recruiter @ GDH

View Profile
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.
More jobs at GDH in Jenson, KY