Client Support Technician in Jackson, MS

Client Support Technician//100% Onsite/165395 100% Onsite/165395 Jackson, MS 39201 Duration: Long term Position Description and Job Skill Set: Provides a full range of on-site and remote end-user support for the MDAH network. Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update operating systems and office applications. Respond to help desk requests via phone, chat, or in person. Log, track, and resolve issues using ticketing systems. Set up n

Position Description and Job Skill Set Provides a full range of on-site and remote end-user support for the network. Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update operating systems and office applications. Respond to help desk requests via phone, chat, or in person. Log, track, and resolve issues using ticketing systems. Set up new workstations and manage onboarding or offboarding tasks, including user account creation and permission setups.

Job ID: MS-165395 Onsite/Local Desktop Support Technician (CompTIA A+/CompTIA Network+) with MS O365, Azure/Active Directory, DNS/DHCP/TCP/IP experience Location: Jackson, MS (MDAH)Duration: 12 Months Required Skills/ExperienceTypically requires a high school diploma, vocational training, or an Associates/Bachelors degree in Information Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience. Knowledge of Windows 10/11, Microsoft Office 365, Azure/Active Di

Client Support Technician Job Overview Job ID: 165395Posting Title: Client Support TechnicianNumber of Positions: 1Requesting Agency: Mississippi Department of Archives & History (MDAH)Project Name: Client Support ServicesDuration: At least 1 Year from projected start date (Likely to be extended past one year)Contract Start Date: 11/01/26 ASAPContract End Date: 06/30/27Desired Career Level: IntermediateEducation Level: High School (HS) or GEDWork Location: MS Department of Archives & History, 20