Role: ServiceNow ITSM Senior Developer Locations: New York, NY, Charlotte, NC, Edison, NJ, Boston, MA, Chicago, IL, Minneapolis, MN, Cincinnati, OH, Atlanta, GA, Dallas, TX, Jacksonville & Tampa, FL AND Santa Clara, CA: Hybrid role Duration: 6 Months We are seeking an experienced ServiceNow ITSM Senior Developer with strong expertise in ITSM modules including Incident, Problem, Change, Knowledge Management, Service Catalog, Mobile App, and Virtual Agent. The ideal candidate will have hands-on experience in ServiceNow custom development, integrations, workflows, catalog items, record producers, ACLs, business rules, client scripts, and ServiceNow platform administration. Required Skills: - ServiceNow ITSM Development & Custom Applications
- ServiceNow CSA Certification (Mandatory)
- JavaScript, Jelly, XML, HTML, CSS
- Service Catalog, Workflows, SLAs, Import Sets, Update Sets
- REST/SOAP APIs, Web Services & Integrations
- ACLs, Business Rules, UI Policies, Client Scripts, Script Includes
- Agile/Scrum, SDLC, ITIL Framework
- SQL, LDAP, Active Directory Integrations
Preferred Certifications: - ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
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