PC Support Technician

Position Summary: Title: Technician Standard II - IT Coordinator Duration: 5 Months - Long Term Location: Washington, DC 20433 (100% Onsite) Roles & Responsibilities: Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including:IT support and troubleshooting of client provisioned hardware, software, and applicationsClient IT training and outreachDirect desk side and remote supportVirtual meeting support; and configuration and pr

Strong knowledge of troubleshooting PC Operating System and Hardware issues. Ability to install a client s standard/core software packages and new releases of these packages as instructed in written guidelines. Exhibit pleasant, professional, and courteous workplace etiquette. Advanced knowledge of Windows OS and its functions. Advanced understanding of Internet/intranet networking, Active Directory, IP network troubleshooting, desktop, or application issues. Expert level resource for life cycle

Job Title:Service Desk Analyst- (Tier 1/Tier 2) Location: Arlington Va Compensation: 20-27hr W2 Contractor Work Model: onsite If interested reach out directly to kimberly.spicer@systemone.com Job Description: Role and responsibilities: The analyst will deliver Tier-1 support by answering and triaging incidents and requests via phone, email, and self-service portals, escalating issues as needed, and providing Tier-2 support including hardware and software troubleshooting, installations, and re

FULLY ONSITE - 5 DAYS/WEEK - WASHINGTON D.C. Job Description Support Technician The ideal candidate will demonstrate a strong foundation in technical support along with a proactive attitude toward continuous learning and skill development. Key qualifications include: Proven experience in technical support / walk-in support environments Strong customer service orientation with the ability to support end users effectively Experience with mobile device management and asset lifecycle processes Hand