Overview
Hybrid3 days in office; 2 days Remote
60 - 70
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship
Skills
Configuration Management
ITIL
ServiceNow
Mapping
Configuration Management Database
CMDB
Discovery
Job Details
Job Title: Lead ServiceNow Engineer
Location: Pittsburgh, PA or Strongsville, OH or Dallas, TX (Hybrid 3 days in office)
Duration: 6 month Contract to hire (W2 Only)
Location: Pittsburgh, PA or Strongsville, OH or Dallas, TX (Hybrid 3 days in office)
Duration: 6 month Contract to hire (W2 Only)
POSITION OVERVIEW
This role supports the IT Service Engineering team’s IT Operations Management (ITOM) and/or Service Asset and Configuration Management (SACM) initiatives to provide the enterprise ServiceNow capabilities that are configured out-of-the-box with an approach of configuration over customization.
Responsibilities include:
• Defines ServiceNow design patterns for enterprise IT Operations Management and/or Service and Asset Management.
• Develops and monitors ServiceNow hardware and software asset management (HAM/SAM).
• Ensures infrastructure designs and upgrades are made in accordance with established ITIL standards and platform governance patterns
• Identifies and establishes best practices for ITSM Asset Management, configuration item discovery, service mapping, and common services data model (CSDM)
The ideal candidate will meet the following qualifications:
ServiceNow SACM, HAM, SAM, CMDB, Discovery
Required Skills:
ServiceNow
ServiceNow Implementation Specialist
ServiceNow product implementations
ServiceNow System Administration Certified
ServiceNow administrators certifications would be a plus
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