Public Safety Monitoring & Automation Engineer (BMC/TrueSight) | Brooklyn, NY (Onsite) | 24 Months

Job Title: Public Safety Monitoring & Automation Engineer (BMC / TrueSight)
Location: Brooklyn, NY (Onsite)
Duration: 24 Months
Schedule: Monday Friday, 9:00 AM   5:00 PM (35 hours/week; occasional off-hours as needed)
 Job Overview:
We are seeking a highly experienced Public Safety Monitoring & Automation Engineer to support a large-scale, mission-critical public safety environment. This role focuses on enterprise monitoring, automation, and patch management across thousands of endpoints, ensuring high availability and security for critical systems.
 Key Responsibilities:

• Administer, maintain, and support BMC TrueSight Server Automation (TSSA / BladeLogic) environment

• Plan, schedule, and execute enterprise-wide server patching across Windows and Linux systems

• Coordinate patching for critical systems, including call-taking environments, without service disruption

• Manage BMC Client Management (BCM) for endpoint patching, deployment, and configuration

• Support and maintain BMC Discovery (ADDM) for asset discovery, tracking, and integration with CMDB

• Troubleshoot incidents, perform root cause analysis, and implement corrective actions

• Collaborate with security teams to remediate vulnerabilities and respond to zero-day threats

• Develop and maintain automation scripts using PowerShell, Bash/Shell, and Python

• Standardize workstation builds and support OS deployment (bare-metal provisioning)

• Drive asset discovery and eliminate manual tracking through automation across large environments

• Maintain compliance, governance, and configuration baselines across infrastructure

Required Qualifications:

• 12+ years of experience in IT engineering or infrastructure roles

• 10+ years of hands-on experience with BMC automation tools (TrueSight / BladeLogic)

• Strong expertise in server patching and lifecycle management in enterprise environments

• Deep knowledge of BMC TrueSight Server Automation administration and operations

• Experience with BMC Client Management (BCM) and endpoint management

• Hands-on experience with BMC Discovery (ADDM) and CMDB integration

• Strong scripting skills in PowerShell, Bash/Shell, and/or Python

• Experience with CMDB, asset management, and data reconciliation processes

Preferred Qualifications:

• Experience with PXE / OS deployment (OSD)

• TPL scripting experience

• Windows patch management and software distribution

• Configuration management and compliance (Windows/UNIX)

• Experience with Windows 10/11 and Windows Server (2016/2019/2022)

Additional Information:

• Background check may be required

• Occasional after-hours work may be needed for patching or maintenance windows