Cloud Engineer II

Remote • Posted 6 hours ago • Updated 2 hours ago
Part Time
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Cloud Computing
  • Collaboration
  • Computer Science
  • Documentation
  • Help Desk
  • Log Analysis
  • Management
  • Network
  • Qualys
  • Reliability Engineering
  • System Integration
  • System Monitoring
  • Technical Support
  • Tier 2

Summary

Role: Cloud Engineer II 

Location: Remote

Type: Part-Time / Approximately 500 hours per year

Overview

We are seeking a Cloud Engineer II to provide advanced technical support for a federal government client’s cloud-based IT environment. This role will work closely with the help desk team to resolve escalated issues and maintain secure, reliable cloud services.

This is a part-time engineering role supporting enterprise applications and infrastructure.

 

Responsibilities

Cloud Platform Support

  • Maintain and troubleshoot cloud-based infrastructure and applications
  • Assist with configuration and management of enterprise cloud services
  • Monitor system health and performance

Technical Escalation Support

  • Provide Tier 2 escalation support for complex technical issues
  • Troubleshoot infrastructure, network, and application integration issues
  • Support system reliability and availability

Security and Monitoring

  • Support implementation of security best practices
  • Assist with monitoring tools such as CrowdStrike, Qualys, and log analysis systems
  • Investigate system alerts and performance issues

Collaboration

  • Work with help desk personnel to resolve escalated incidents
  • Collaborate with developers and engineers on system integration issues
  • Provide technical guidance and documentation

 

Required Qualifications

  • 5+ years’ experience supporting cloud-based infrastructure
  • Strong troubleshooting skills across cloud services and enterprise applications
  • Experience working with system monitoring and security tools
  • Ability to diagnose complex infrastructure issues
  • Ability to work independently and also collaborate with application developers, engineers and others.

 

Preferred Qualifications

  • Bachelor’s degree in computer science or related field
  • Google IT Support Professional Certification
  • Salesforce certification
  • Experience supporting government environments

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91141616
  • Position Id: 8913879
  • Posted 6 hours ago
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