Microsoft 365 Copilot Administrator

Location: New Jersey (3 days onsite)

• Administer and maintain core Microsoft 365 collaboration services, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.

• Deploy and manage Microsoft 365 Copilot across the organization, configuring settings for Teams, Outlook, and other apps.
• Licensing & Adoption: Assign, track, and optimize Copilot licenses, monitoring usage, adoption metrics, and reporting through the Microsoft 365 admin center.
• Security & Data Governance: Implement Microsoft 365 security and compliance policies to ensure safe data usage by Copilot, utilizing principles like Zero Trust.
• M365 Expertise: Strong knowledge of M365 services, particularly SharePoint, Teams, and Security & Compliance Centers.
• Monitor service performance and availability, proactively identify issues, resolve incidents, and troubleshoot complex problems.
• Support the implementation and ongoing management of security, compliance, data retention, and governance policies within Microsoft 365 (including Microsoft Purview).
• Develop and maintain PowerShell scripts and automation using Microsoft Graph API for user management, bulk operations, reporting, and configuration tasks.
• Create and maintain high-quality technical documentation, procedures, and knowledge base articles for support teams and end users.
• Collaborate closely with IT support teams, end users, and other stakeholders in a global environment.
• Stay up to date with the Microsoft 365 roadmap, security advisories, and best practices, recommending and implementing improvements.
• Participate in deployments, feature rollouts, pilots, and Digital Workplace improvement initiatives.

Required Skills & Experience

• Strong hands-on experience administering Microsoft 365 services (Exchange Online, Microsoft Teams, SharePoint Online, OneDrive).

• Solid experience with PowerShell scripting and automation, including Microsoft Graph API integration.
• Familiarity with Microsoft 365 security and compliance concepts such as Conditional Access, eDiscovery, and retention policies.
• Ability to troubleshoot issues across Microsoft 365 workloads in enterprise environments.
• Strong analytical mindset with experience in root-cause analysis and proactive service improvement.
• Good documentation and knowledge-sharing skills.
• Experience working in medium-to-large, global, or regulated environments.

Preferred Certifications

• Microsoft 365 Certified: Microsoft 365 Administrator