Application Support - AZ

Job#: 3023951

Job Description:
Senior Infrastructure Engineer
Overview

Wells Fargo is seeking a Senior Infrastructure Engineer to join its Infrastructure Engineering organization. This function designs, builds, enhances, and integrates the technology infrastructure that supports enterprise platforms and the broader business portfolio. The role focuses on product upgrades, middleware support, application and web stability, operational risk management, and cross-team collaboration within a highly regulated environment.
Key Responsibilities

• Outline, plan, and implement product upgrades across supported infrastructure components.
• Analyze business, application, and technical infrastructure requirements to inform design and implementation decisions.
• Design, code, test, debug, and document programs using Agile development practices.
• Lead or contribute to high-level technical concepts that span both technology and business domains.
• Develop specifications for complex infrastructure systems and participate in solution design and testing.
• Produce documentation, operational policies, and procedures to support ongoing operations.
• Utilize monitoring tools such as Grafana to support business application and operations teams.
• Support testing activities for business, application, and infrastructure requirements.
• Direct daily risk and control activities, ensuring adherence to policies, procedures, and compliance standards.
• Provision builds, configurations, and runtime infrastructure for middleware products.
• Oversee operational risk and control processes to ensure security, reliability, monitoring, and support standards are met.
• Collaborate with peers, colleagues, and managers to resolve issues and achieve operational goals.
• Participate in on-call rotations to support enterprise incidents, focusing on application and web stability.

Required Qualifications

• Ability to interact effectively with all levels of the organization, including leadership.
• Strong team leadership or technical leadership experience.
• Strong verbal, written, and interpersonal communication skills.
• 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent through work experience, training, military service, or education.
• 3+ years of experience with middleware technologies, including Apache HTTPD and Apache Tomcat.
• 2+ years of application production support on Linux and Windows platforms.
• 2+ years of strong technical troubleshooting experience across application and infrastructure layers.
• 2+ years of experience with monitoring tools, such as Splunk, AppDynamics, Grafana, or Prometheus.
• 2+ years of root cause analysis experience.
• 2+ years of Ansible experience.
• 2+ years of Python scripting experience.
• Working knowledge of web server administration.
• Basic application server and application troubleshooting skills (Java and .NET).

Desired Qualifications

• Experience producing technical documentation.
• Strong team or technical leadership background.
• Experience supporting enterprise-level environments.
• Understanding of compliance and risk-management requirements for supported systems.
• Experience providing implementation support for key risk initiatives.
• Experience with WebSphere, WebSphere Liberty, or WebLogic.
• Familiarity with incident management systems (ServiceNow preferred).
• Experience monitoring alerts, batch failures, and managing ServiceNow queues.
• Understanding of infrastructure technologies including Linux, Windows, middleware, and databases.
• Ability to handle outage calls, triage issues, and drive resolution.
• Experience with Ansible and uDeploy.
• Experience troubleshooting job failures and related operational issues.
• Proficiency with shell commands and Linux administration basics.
• Understanding of basic networking commands and networking topology.
• Familiarity with load balancers such as F5.
• Ability to troubleshoot basic HTTP failures and Java application server issues.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.