Lead Business Process Consultant - ITAM/SAM

IntroductionThe Lead ITAM TC will be responsible for providing expertise in Software Asset Management and IT Asset Management to support daily agile meetings, development, working sessions, and consulting on ITAM implementation. This role requires tactical work as well as the ability to advise clients on the direction of the ITAM program. ResponsibilitiesSupport daily agile meetings, development, working sessions, and consulting on ITAM implementationAdvise clients on the direction of the ITAM p

Lead Business Process ConsultantIntroduction:The Lead BPC EA is a key role in the Tx/SPM workflow, responsible for providing expert Enterprise Architecture support, running workshops, documenting stories, and providing advisory guidance to the team. This role plays a critical part in defining and aligning current processes towards improvement and aligning with ServiceNow leading practices. Responsibilities:Run workshop sessions to gather requirements and align processesDocument stories and user

IntroductionAs a Lead ITSM /ITOM TC, you will be responsible for overseeing IT Service Management workflows within the organization. You will be working closely with the IT Operations team to ensure smooth functioning of IT services and processes. ResponsibilitiesLead workshop sessions to gather requirements and discuss ITSM processesDocument user stories and business requirementsConduct product demonstrations to showcase ServiceNow capabilitiesConfigure solutions within ServiceNow platformProvi

Introduction:As a Lead ITOM TC, you will be responsible for assisting customers with the deployment and configuration of IT Operations Management (ITOM) solutions. This role requires expertise in CMDB, Agent Client Collectors, Service Mapping, Event Management, and Firewall Auditing. You will be a key member of the ITOM team, working closely with customers to ensure successful implementation of ITOM solutions. Responsibilities:Assist customers with the deployment and configuration of ITOM soluti