This Role:
Own the future of convenience retail! Lead a digital product revolution for 7-Eleven where we are the leader in convenience. Join our passionate team if you're a strategic thinker, customer champion, and results-oriented leader with a deep understanding of product management and loyalty tactics. Craft delightful experiences that win hearts and wallets apply now!
Responsibilities:
40% Strategy & Planning
Looks across product teams and feature sets with a focus on alignment and dependencies
Sets the overall product vision and strategies for the enterprise product by gaining a thorough understanding of customer and associate needs, both existing and potential, and using that knowledge to provide 7-Eleven customers and associates with an unparalleled shopping experience
Drives growth for the business by applying domain expertise to provide thought leadership and translate vision into action
Collaborates across the enterprise to create alignment between products in order to provide a seamless user experience
Understands financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the enterprise roadmap, and based on prioritization allocates funding across the products
Identifies goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings
Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
Participates in and influences development of technology roadmaps across the enterprise
Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives
30% Delivery & Execution
Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end user priorities
Understands enterprise goals and KPIs to ensure value is delivered against them
Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial and technical goals
Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
Reviews and analyzes product metrics to inform strategic and tactical product decisions
Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
30% Team and Stakeholder
Provides leadership, mentoring and coaching to Product Managers
Attracts, retains and develops top talent to build a world class Product Management Team
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
Acts as a proponent of modern software development practices
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
Guides more junior team members in strategy, alignment, analysis and execution tasks
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Basic Qualifications:
- Bachelors Degree
- Minimum 6 years of experience in digital product management
Preferred Qualifications:
- Bachelors Degree in Computer Science or Engineering
- MBA or Masters degree
- 5+ years of experience translating business strategy and analysis into consumer facing digital products
- 5+ years of experience in Retail, Delivery, and Technical Rules Engines
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