Help Desk ( NEED LOCAL TO WI)

Job#: 3027993 Job Description: Detailed Job Description: Duties will include a primary support function associated with service desk functionality and will have key responsibilities associated with development of support and training materials to be used to provide direct training to staff both one-on-one situations, and in group environments. Direct support of customers over the phone will be a primary function of this role as well as hands on support for DCF staff and partners being requi

job summary: This role will troubleshoot and resolve technical issues. Must be a Wisconsin resident prior to starting. Local candidates strongly preferred. Position status is subject to change. (90% remote 10% onsite as needed) Onsite work is not likely, but candidate should be prepared to come onsite if required. Success in this role will require the ability to provide excellent customer service so that callers feel heard, supported, and walk away glad they contacted the service desk regardl

NOTE: MUST BE ON OUR W2 OR 1099. APPLICANT MUST BE CURRENT WI RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Help Desk Technician- Location: Madison, WI Duration: 2 Months w/extensions Interview: MS Teams Job Description Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy. Project Details: This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware,

Role: Help Desk - Must be CURRENT WI residents Location: Madison, WI-Hybrid Duration of Contract: through 6/30/2026 with possible extension Project details: This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. In addition to providing phone support to customers, this position will also perform installation, maintenance and problem reso