Only W2, No C2C
Job Title: Organizational Change Manager II
Location: Cincinnati, OH (onsite 5x/wk)
Years of Experience: 7-15+
Contract Length: 12m, possible extension
TOP SKILLS:
Top 3 skills: They need to be agile and able to work in ambiguity,
we NEED some to execute and detail oriented - do not need entry level or someone who is going to get into the weeds - more so someone middle of that.
Soft Skills Needed: Problem solver, communication skills- able to speak up
Project person will be supporting: AI Enablement
What You'll Do
Job Description
This position will utilize modern OCM best practices to deliver clear and concise user experiences for a large-scale enterprise-wide initiative. The following core skills and characteristics are needed:
Change Management Expertise
Refine, lead and execute OCM plans enabling faster adoption, greater utilization, and higher proficiency
Develop and deliver training to multiple impacted groups of users in a hybrid, diverse work environment.
Use metrics to measure adoption and adjust strategies and approach as needed.
Preferred: Certification(s) PROSCI, Change Guide or LaMarsh
Stakeholder Engagement
Skilled in building trust and influencing at all levels executives, managers, and end-users.
Tailor approaches by stakeholder group and adapt messaging for different audiences.
Create journeys and experiences based on audience or persona.
Project & Risk Management
Coordinate change activities with project timelines.
Identify and escalate risks while managing multiple workstreams.
Communicate status updates, blockers, and priorities to key stakeholders, engaging the right cross-functional teams.
Proven problem solving and organizational skills
Key Responsibilities
Facilitate discovery with stakeholders
Conduct readiness assessments evaluate results and present findings in a logical and easy-to-understand manner
Develop a set of actionable and targeted change management plans -- including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan
Implement the Kroger Organizational Change Management (OCM) framework to manage the people side of change caused by change and transition
Present solutions to multiple stakeholders for review and feedback
Measure progress/behaviors and apply pivot approach if necessary
Coordinate, conduct, and measure training deployment and competencies
Provide direct support and coaching to front-line managers and leaders as they help their direct reports through transitions
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