| - Bachelor’s degree in Business, Computer Science, or a related field.
- 7+ years of experience leading technology projects or programs, within eCommerce or retail environments.
- Proven experience delivering large, complex initiatives involving multiple teams and vendors.
- Strong working knowledge of Agile delivery environments and tools such as Jira and Confluence.
- Demonstrated experience communicating with and presenting to senior and executive leadership.
Exceptional organizational, planning, and risk-management skills. This role requires a delivery leader who brings clarity, calm, and momentum to complex initiatives through strong relationships and influence. - Operate effectively across time zones and cultures
Demonstrates awareness, empathy, and adaptability when working with globally distributed teams, vendors, and partners. Communicates clearly and respectfully across cultural and geographic boundaries. - Build highly collaborative teams
Creates an environment of trust and shared accountability across engineering, product, operations, and business stakeholders. Brings teams together around common goals, priorities, and delivery commitments. - Lead through influence, not authority
This role has no direct reports and relies on the ability to influence outcomes through credibility, relationships, and clear communication. Aligns stakeholders, drives decisions, and maintains momentum without formal ownership. - Lead up with confidence and clarity
Comfortable engaging with senior and executive leaders. Surfaces risks, tradeoffs, and recommendations early and clearly. Translates delivery complexity into concise, actionable insights for leadership. - Coach teams toward stronger delivery
Acts as a thought partner to Product Owners, Engineering leads, and project contributors. Helps teams strengthen planning discipline, execution rigor, and accountability while keeping focus on outcomes over process. - Always curious and continuously learning
Brings a mindset of inquiry to both people and problems. Asks thoughtful questions, seeks to understand context and constraints, and remains open to new approaches, perspectives, and better ways of working. - Instill a “Why” mindset to reach root cause
Encourages teams to move beyond symptoms to understand underlying drivers. Promotes disciplined problem-solving by asking “why” early and often, enabling more durable, systemic solutions. - Maintain composure under pressure
Brings structure and calm to ambiguous or high-pressure situations. Prioritizes effectively, exercises sound judgment, and keeps teams focused when delivery timelines or scope are challenged. - Outcome-driven mindset
Balances pragmatism with high standards. Focuses on forward progress, transparency, and continuous improvement rather than bureaucracy.
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