Job#: 3035233 Job Description: We are hiring Vendor & Merchant Operations Support!Role: Vendor & Merchant Operations Support - Debit (EOI)
Supporting: Large Financial Services Client
Location: Merrifield, VA (Hybrid)
Assignment Type: Contract Only
Duration: ~ 6 Months
Role Overview:Join a fast-paced, high-visibility team supporting debit card offers, incentives, and events by driving the onboarding and operational readiness of vendors and merchants. In this role, you'll help move opportunities from intake through approvals and launch, ensuring a seamless, compliant, and efficient onboarding experience. This is a great opportunity for someone who enjoys cross-functional collaboration, structured execution, and making a measurable impact.
If you're someone who thrives on coordination, problem-solving, and driving work forward; this is your chance to step into a high-impact role. Apply today!
Key Responsibilities:- Support end-to-end vendor and merchant onboarding for debit offers, incentives, and events
- Coordinate opportunities from intake through approvals, onboarding, and launch readiness
- Partner with cross-functional teams including product, marketing, operations, legal, risk, compliance, and analytics
- Serve as a point of coordination for external vendors and merchants, aligning on timelines and deliverables
- Track progress, risks, and dependencies using Azure DevOps (ADO)
- Maintain visibility into pipeline status, blockers, and readiness
- Support standardized onboarding processes, documentation, and communications
- Prepare summaries, reporting materials, and leadership updates
- Review performance data (engagement, redemption, usage) to support prioritization and decisions
- Track action items and ensure follow-through across teams
Qualifications:- Experience in vendor/merchant onboarding, operations, or partnership management (payments, loyalty, or related programs preferred)
- Familiarity working with cross-functional stakeholders including legal, risk, compliance, and operations
- Strong experience using Azure DevOps (ADO) or similar tools
- Ability to interpret data and support data-driven decision making
- Strong organizational and execution skills with attention to detail
- Clear, professional communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Collaborative, proactive, and solution-oriented mindset
Nice to Have:- Experience in payments, debit/credit card programs, or fintech
- Background working with vendors, merchants, or payment partners
- Familiarity with enterprise onboarding, compliance, and governance processes
- Strong PowerPoint skills for executive-ready materials
Compensation and Benefits: The pay rate for this position is between $50.00 and $63.00 per hour. Please note that the final rate may be contingent on experience and other factors.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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