CRM Product Manager

Ohio, OH, US • Posted 15 hours ago • Updated 7 hours ago
Full Time
On-site
$177,000.00/yr
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Job Details

Skills

  • Customer Relationship Management (CRM)
  • Business Strategy
  • Roadmaps
  • Product Strategy
  • Competitor Analysis
  • User Research
  • Testing
  • Usability
  • Prototyping
  • Agile
  • Customer Experience
  • Business Acumen
  • Innovation
  • FOCUS
  • Continuous Improvement
  • Leadership
  • Productivity
  • Collaboration

Summary

Job Summary:

The IT Product Manager discovers and drives the why, what, and how of our software products,

ensuring that value-added solutions are shipped to customers, users, and stakeholders. Product

Managers seek to harmonize business strategy, user desirability, and technical feasibility to

deliver best-in-class solutions to users and long-term value to the business.

Primary Responsibilities:

Responsible for the product vision, roadmap and feature sets

Develop a deep understanding of business needs, challenges and opportunities while working to

help identify short- and long-term goals

Help drive product strategy by leveraging customer usage data, business knowledge and

competitive research to understand potential opportunities while solving for challenges

Passionately advocate for and evangelize product vision to ensure buy-in from stakeholders, end-

users and the development teams

Lead and participate in user research and testing, ensuring product usability and consistency

Work with design teams to create wire-frames, early stage prototypes as well as helping define

design principles and systems

Work in a collaborative and agile team environment that leverages latest stack technologies

Required Skills:

Customer Experience: Must be able to construct a cohesive user journey to enable the design of

customer centric experiences

Market Orientation: Product Managers should be focused inside and outside of the enterprise,

deeply understanding market trends, competitive strategies, and ecosystems related to their target

products.

Business Acumen: Product Managers should be comfortable navigating and representing the

strategy, goals, and objectives of business partners.

Technical Skills: Must be able to understand and work alongside technical delivery teams to ensure

high quality deliverables

Innovation: Focus on continuous improvement of products, strategy, delivery methodology, teams,

and individuals.

Minimum Education and Experience:

Bachelor's Degree or equivalent experience

6+ years of IT and Product experience

Proven leadership ability to drive team productivity and collaboration

Ability to thrive in a driven, passionate, creative, and collaborative environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10110651
  • Position Id: a1Wcv000000dSAvEAM
  • Posted 15 hours ago

Company Info

About Brooksource

Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained long-lasting relationships with our clients and consultants to create an unparalleled experience. Brooksource is a trusted services provider that specializes in delivering Engineering and IT solutions for Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program. As a certified partner for Salesforce, AWS, Microsoft, Google Cloud, and many other technology alliances, we are looking for professionals who want to be on the frontline of the latest trends in the industry.

We offer contract, contract-to-hire, and direct placement consultant opportunities, to provide a career path that can meet anyone's desires. The job search is hard, but you don’t have to do it alone! We know a successful partnership requires a good fit. Your personality, experience, and skill set are all important, contributing factors to that partnership. You can count on us to take the time to understand the type of technical and cultural fit that is right for you. As a Brooksource consultant, you will be provided with a comprehensive benefits plan, competitive compensation, and even paid time off!

Cyber Security Warning: Please be aware that all official Brooksource communications will ONLY come from emails displayed as [name]@brooksource.com. The use of any other domains is NOT an official Brooksource employee and could be fraudulent.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Benefits & Perks: 

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. 

 Pay Disclaimer: 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Partnerships:

  • Gold Microsoft Partner – Cloud Platform
  • Gold Microsoft Partner – Data Analytics
  • Silver Microsoft Partner – Data Platform
  • Silver Microsoft Partner – Security
  • Silver Microsoft Partner – Application Development
  • Silver Microsoft Partner – Data Center
  • AWS Partner
  • Salesforce Partner
  • Salesforce – Authorized Training Provider
  • Salesforce Talent Alliance Employer
  • Tableau Services Partner
  • Snowflake Partner
  • Google Cloud Platform (GCP) Services Partner

Awards (Extended):

  • Best Places to Work 2022, Charlotte Business Journal, 2022
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
  • Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
  • 2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
  • Top Workplaces, Indy Star, 2019
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
  • Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
  • Top Work Places, Indy Star, 2018
  • Best Places to Work, Jacksonville Business Journal, 2018
  • Best Places to Work, Charlotte Business Journal, 2018
  • Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
  • Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
  • Best Places to Work, Best Places to Work in Kentucky, 2017
  • Best Places to Work, Best Places to Work in Kentucky, 2016
  • Best Places to Work, Jacksonville Business Journal, 2016
  • Top Workplaces, The Indianapolis Star, 2016
  • Top Workplaces, Indianapolis Star, 2015
  • Best Places to Work, Charlotte Business Journal, 2015
  • Best Places to Work Atlanta, Atlanta Business Chronicle, 2014
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