Security Requirement: Candidate must be eligible to obtain And/OR hold a Public Trust clearance
Key Responsibilities
- Deploy, configure, and manage Zscaler services (ZIA, ZPA, ZDX) and other security technologies such as EDR, DLP, secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools
- Integrate security solutions with Microsoft platforms including Azure AD, Conditional Access, Intune, and Microsoft Defender
- Configure and manage policies, SAML integrations, monitoring, and user onboarding for Zscaler platforms
- Monitor performance, security events, and traffic flow; troubleshoot connectivity, authentication, and application access issues
- Enforce security policies, ensure compliance, and optimize configurations to improve performance and user experience
- Respond to ServiceNow tickets, perform health checks, and support upgrades or migrations
- Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash)
- Collaborate with engineering, operations, and compliance teams to strengthen overall security posture
Qualifications
Basic Qualifications:
- Bachelor’s degree in Cybersecurity, IT, or related field (or 8+ years of equivalent experience)
- Minimum 5 years of cybersecurity experience supporting a broad range of tools across cloud, endpoint, identity, and network security domains
- 2+ years of hands-on experience administering Zscaler services (ZIA, ZPA, ZDX), including policy management, SAML integration, and performance monitoring
- Practical experience with tools and platforms such as EDR, DLP, secure web gateway, email security, IDPS, firewalls, SIEM, and identity protection solutions
- Proficiency in Windows and/or Linux system administration, scripting (e.g., PowerShell, Python, Bash), and integrating cloud-native security technologies
- Strong analytical, troubleshooting, and communication skills
Preferred Qualifications:
- Experience in federal or regulated environments
- Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture
- Exposure to tools such as CrowdStrike, Office 365, Microsoft Defender, and Intune
- Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect