Senior Amazon Connect Chat Engineer

Job Summary: We now need someone with experience working at a Lead level. We are working to redesign a CI/CD pipeline for Amazon Connect so the pipeline uses AI to accelerate feature creation & delivery. Well need a lead whos skilled in this area. The skillset includes experience in designing, implementing, and supporting cloud-based contact center solutions. Strong hands-on expertise in Amazon Connect, Amazon Lex, AWS Lambda, Harness, CI/CD pipelines, Terraform, and GitHub Actions, with proven

JOB TITLE: Amazon Connect Developer Lex & Lambda Location: Remote within USA Openings: 5 Experience: 712 Years Job Summary We are seeking experienced Amazon Connect Developers with strong hands-on expertise in Amazon Connect, Amazon Lex, and AWS Lambda to design and develop enterprise cloud contact-center solutions. This is a development and implementation-focused position, not an Amazon Connect administration role. Candidates should have hands-on experience building IVR/contact flows,

Amazon Connect Engineer (Routing) This is a Remote role. Compensation: $70 - $80 per hour Our client is seeking a Senior AWS Contact Center Routing Engineer specializing in Amazon Connect to design, develop, implement, support, and optimize enterprise routing capabilities within large-scale contact center environments. As a hands-on subject matter expert within Workforce Intelligence Platform Services (WIPS), you will build and support scalable routing solutions that enhance customer experien

Client: One of Canada's top 5 banks Location: Toronto, ON Fully Remote open to US applicants Type: Full-time, permanent Hours: 37.5 per week Level: Senior (5+ years) About the role Our client, one of Canada's top 5 banks, is looking for a Senior Contact Center Support Specialist to provide expert-level technical support for their Amazon Connect environment. You'll troubleshoot complex issues across IVR, routing, and AWS integrations, lead knowledge-sharing and training sessions, maintain system