Solution Architect-Salesforce

NO 3RD PARTY SPONSORSHIP AT THIS TIME
FULL-TIME OPPORTUNITY DES MOINES, CHICAGO, SIOUX FALLS OR FARGO

Seeking a Salesforce Solution Architect to lead solution and integration architecture across a Salesforce ecosystem, with emphasis on Financial Services Cloud (FSC) and Service Cloud. This senior individual contributor role provides strategic direction for platform capabilities, ensures architectural quality, and partners across business and technology teams to shape long?term Salesforce strategy.

Define Salesforce Solution Direction

• Own end?to?end solution architecture for Salesforce capabilities across FSC and Service Cloud.
• Translate business objectives into scalable designs covering application, integration, data, and security.
• Produce architectural artifacts such as context diagrams, integration flows, data models, and security patterns.
• Align designs with divisional roadmaps and enterprise standards.

Lead Salesforce Integration Architecture

• Define integration strategies between Salesforce and enterprise systems.
• Architect solutions using MuleSoft, API?led connectivity, CDC, Platform Events, and event?driven patterns.
• Ensure data accuracy, resiliency, and observability across integrated platforms.
• Promote reusable integration frameworks and reduce point?to?point complexity.

Guide Data & Platform Evolution

• Contribute to FSC roadmap and platform capability decisions.
• Support decisions related to Data Cloud/Data 360, customer data unification, and segmentation.
• Assess the impact of new Salesforce capabilities such as Agentforce and AI?driven features.
• Partner with data governance teams to ensure lifecycle and compliance standards.

Serve as a Strategic Partner

• Collaborate with stakeholders in customer service, onboarding, compliance, and corporate operations.
• Provide architectural options, tradeoff analysis, and risk assessments.
• Balance delivery speed with long?term platform sustainability.

Strengthen Architectural Quality

• Conduct solution architecture reviews and mentor architects and technical leads.
• Drive consistency in integration, automation, security, and data patterns.
• Identify and reduce technical debt across the Salesforce ecosystem.

Technical Expertise

Required

• Salesforce Financial Services Cloud and Service Cloud
• MuleSoft and API?led integration
• Platform Events, CDC, and event?driven architectures
• Zero?copy and data virtualization strategies
• Data modeling and governance in regulated environments
• Identity, access, and security architecture
• CI/CD and DevOps for cloud platforms

Preferred

• Salesforce Data Cloud / Data 360
• Agentforce
• Experience with AI?enabled customer engagement
• Understanding of AI/ML and enterprise AI governance
• Service Cloud Voice (Amazon Connect)

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred)
• 12+ years of IT architecture and development experience
• Experience as a System Architect on complex, multi?system projects
• Strong programming knowledge and architectural tool proficiency
• Excellent communication and presentation skills
• Ability to work across multiple initiatives and influence without direct authority