IT Service Desk (Hybrid Position in Harrisburg, PA) Candidate must be Local to Harrisburg PA

Engagement Type Contract Role Description: Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications. Ascertains the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, or is an application issue and logs in tracking system. Escalates issues in accordance with defined procedures. Assists users through problem solving steps. Uses technical data

Our direct client is looking for a Help Desk Analyst for a Hybrid Long Term Contract in Harrisburg, PA Note: - Contractors will work 5 days in the office and 5 days out of the office. - They can actually do 8AM 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. - They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. J0B DESCRIPTION: - The Help Desk Analyst is doing call center work. - They are taking cal

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at;/strong>. The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Technology Services Division in Helena. The Computer Support Specialist provides first and second level technical support and advice to employees, contractors, providers, tribal agencies, state and local municipalities, and law enforc

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required**MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on custome