Job Title: ServiceNow Business Architect

Location: Chattanooga, TN | Hybrid

Employment Type: Contract

Duration: 6-12 months

Pay: $122/hr

About:

VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is 'Great Place to Work® CertifiedTM' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink's work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Your future duties and responsibilities:

• Architect, Administer, and Develop Applications for the ServiceNow platform.

• The ideal candidate will understand IT operations and software development principles.

• They will lead the necessary tasks to design and develop configurations and customizations for platform administration and component development.

• The successful candidate is able to work both independently and as a productive member of a project team, providing technical and delivery leadership.

• The position requires the candidate to work closely with key client stakeholders and senior technology leaders.

Required qualifications to be successful in this role:

• ServiceNow Certified Technical Architect (CTA) certification

• Senior level architecture and governance experience on a large ServiceNow implementation.

• Define enterprise platform strategy, ensuring capabilities align with business goals, operating models, and capability maturity.

• Establish platform governance, decision rights, and enterprise standards to drive consistency, compliance, and reuse.

• Shape platform roadmaps based on enterprise value, business outcomes, and long term strategic priorities.

• Lead cross organizational platform alliance teams

• Bachelor's degree in Computer Science, MIS or an equivalent field

• Advanced experience with ServiceNow implementations

Competencies:

• Expertise in CMDB and core ServiceNow Modules

• ServiceNow Administration

• ServiceNow Governance

• Strong communication, presentation, and writing skills

• OPTIONAL: Education requirements

• Minimum Education Required: Bachelors Degree

• OPTIONAL: Desired qualifications/non essential skills required

• ServiceNow Certified Master Architect (CMA) certification

• Deeper expertise desired in select ServiceNow modules: ITAM/ITOM, GRC, SPM, TPSM

• ITIL principles

• Network and server platform security

Employment Practices:

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check.

This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the recruitment process and all final hiring decisions are made exclusively by our human recruitment team.

Applicant information will be handled in accordance with VLink's privacy policy.