Customer Service Representative

Remote • Posted 6 hours ago • Updated 6 hours ago
Contract W2
6 Months
No Travel Required
Remote
$25 - $29/yr
Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

  • customer services
  • salesforce

Summary

Job Title: Customer Service 
 

Responsibility Summary/Job Description

These individuals will answer phone calls and work with users to troubleshoot basic challenges. For example, have you tried clearing your browser history and cache; Have you tried logging out and logging back in; etc.

Required Qualifications 

  • A high school diploma is required; an associate degree or bachelor’s degree is preferred. 
  • 3+ years of experience providing service and support to customers/clients in a professional environment. 
  • A strong understanding of how to operate and troubleshoot technology.
  • Proven ability to provide exceptional customer service and experience.

Preferred Qualifications

· Previous experience providing technical support is highly preferred. 

· Salesforce experience

· Any technology education, training, or certifications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: nexmo
  • Position Id: 9023070
  • Posted 6 hours ago
Contact the job poster
KV

Kartheek Venkata

Recruiter @ Nextgen Information Services
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