Change Manager(OCM)
EPM Finance
Working with Accounting teams
Migration Experience
Job Description:
ABOUT THE ROLE
Seeking a Senior Change Manager to lead organizational change management (OCM) delivery across two concurrent Oracle EPM Finance platform implementations. Both programs serve our Finance stakeholder community — including FP&A, Corporate Control, and financial reporting teams — making coordinated, expert OCM execution essential to go-live success and sustained adoption.
This is a high-visibility, high-stakes engagement. One of the programs is a restart following a prior implementation attempt, meaning rebuilding Finance user trust and confidence is a core OCM objective alongside standard go-live readiness. The right candidate brings direct experience supporting Finance audiences through Oracle EPM transformations and can operate independently from day one with minimal ramp time.
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KEY RESPONSIBILITIES
• Own and execute end-to-end OCM plans across two concurrent programs, including change agent network establishment and facilitation, stakeholder communications, training content development and delivery, go-live readiness, and post-go-live adoption tracking through hypercare.
• Establish and manage a Change Agent Network (CAN) across Finance organizations — conducting onboarding sessions, monthly forums, Demos, and super user identification and preparation.
• Design, develop, and deliver a full training curriculum including Foundational Learning, Train-the-Trainer, Super User Training, and End User Training. Own all content development; coordinate delivery with business super users.
• Draft and manage a structured communications plan — newsletters, event communications, go-live communications, and post-go-live reinforcement materials — tailored to Finance audiences across FP&A, accounting, and Finance leadership.
• Identify and actively manage stakeholder resistance, including situations where prior implementation experience has created skepticism. Develop re-launch messaging strategies that address user concerns directly and credibly.
• Collaborate with GTS OCM leadership, product and technical program managers, and Finance business leads to align OCM activities with technical milestones across both programs.
• Incorporate data migration change impacts into training and communications, ensuring Finance SMEs can interpret structural data changes and distinguish expected differences from potential conversion errors.
• Track and report on adoption metrics, training completion, and stakeholder readiness; adjust plans based on feedback and usage data through go-live and hypercare.
• Manage OCM activities across two concurrent programs with overlapping stakeholder populations, sequencing communications to prevent audience fatigue and duplication.
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REQUIRED QUALIFICATIONS
• Bachelor''s degree in Business, Finance, Information Technology, Human Resources, or related field.
• 7+ years of change management experience, with a minimum of 3 years specifically supporting Finance or accounting function stakeholders through enterprise system implementations.
• Direct experience supporting Oracle EPM implementations within Finance or accounting organizations. Candidates must be able to credibly engage Finance users on EPM platform-level concepts without requiring technical onboarding time.
• Demonstrated experience supporting FP&A or financial reporting platform migrations, including user training design, data model change communications, and adoption tracking for Finance analyst populations.
• Proven track record managing OCM on programs involving a prior failed deployment or organizational trust deficit, including stakeholder re-engagement and re-launch communication strategy.
• Experience independently owning training content development — Foundational Learning, step-by-step guides, quick reference guides, and instructor-led training materials — without reliance on a separate instructional design resource.
• Strong proficiency applying ADKAR or an equivalent structured change methodology in a live program environment.
• Experience building and managing change agent or champion networks across multi-function Finance organizations.
• Strong executive communication skills — comfortable drafting communications on behalf of senior Finance and technology leadership.
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PREFERRED QUALIFICATIONS
• Change management certification — Prosci ADKAR, ACMP, or equivalent.
• Experience supporting Oracle EPM reconciliation platform implementations
• Familiarity with Oracle EPM concepts sufficient to explain change impacts to non-technical Finance users.
• Experience managing OCM across two concurrent implementations sharing a common stakeholder population, with a coordinated communications strategy across both programs.
• Background in retail, consumer goods, or multi-brand Finance environments.
• Familiarity with SharePoint as a training repository and project communications platform.