AV and Network Equipment Field Service Technician

AV and Network Equipment Field Service Technician  

Job at a Glance

• Title: AV and Network Equipment Field Service Technician  
• Location: Chicago
•  W2 only 
• Pay: $ 35 /hour + optional medical, dental, vision, 401(k) match

Overview

The Chicago Video team is responsible for designing, implementing, and supporting video solutions across the City of Chicago. The team partners with multiple city agencies to define requirements and deliver solutions that increase situational awareness for mission critical first responders. Technologies supported include: IP cameras, video management servers, analytics, networking, and access control. The Video Staging/Installation Technician supports a large video and license plate reader (LPR) deployment for mission critical customers.

Key Responsibilities

• Work with the lead MSI engineer to understand project requirements
• Fabricate video equipment pods for final installation, including:
  • Installing equipment inside enclosures
  • Building and installing cabling for POD and cameras
• Configure Linux/Windows based computers for camera deployments
• Configure PTZ/LPR cameras with basic settings prior to deployment
• Manage, track, and consolidate project hardware inventory
• Test programmed equipment to ensure it meets quality standards
• Update and create project documentation
• Provide onsite installation support as needed

Required Skills

• Experience with fixed and wireless network equipment
• Experience with network video equipment and access controls
• Technical troubleshooting experience
• Experience with corporate communication tools (email, spreadsheets, word processors, presentation tools)
• Experience configuring equipment via computer/laptop using documented procedures
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and prioritize to meet deadlines
• Ability to troubleshoot complex issues and document solutions
• Ability to create reference documentation when needed
• Strong attention to detail
• Ability to work independently or as part of a team
• Experience with tools used in the telecommunications field

Required Education

• No Education Requirements

Preferred Skills

• Strong verbal & written communication
• Industry experience preferred but not required
• Must have some technology experience

Why Should I Apply?

This role offers the opportunity to work on mission-critical video deployment projects for the City of Chicago, with potential for extension or full-time conversion. It is ideal for candidates with technical troubleshooting skills and experience in network and video equipment.

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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