Zendesk Developer

Philadelphia, PA, US • Posted 9 days ago • Updated 8 days ago
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Contract W2
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Job Details

Skills

  • Zendesk

Summary

Zendesk Developer Philadelphia, PA

12+ Months

Role Description:

  • Technical Leadership Conduct detailed audit and assessment of current Zendesk configuration and workflows.
  • Assess readiness of configuration for implementation of Zendesk AI capabilities.
  • Develop insights| recommendations and plans to optimize architecture| performance| utilization and resulting data outputs.
  • Customer Stakeholder Engagement Act as solutions lead to stakeholders| ensuring transparency and alignment on technical recommendations.
  • Clearly communicate findings and strategic insights.
  • Strategic Focus Concentrate on strategy| architecture| and stakeholder engagement.

Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required for the project

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80181903
  • Position Id: 184IT_0312_05
  • Posted 9 days ago

Company Info

About iTech US, Inc.

iTechGRC enables businesses to collect and integrate risk, compliance, audit, and third-party vendor data across the organizational silos to derive actionable business intelligence. We are a part of iTechUS, Inc, which has been there for over 20 years and is a leading business growth solutions provider. The team has transformed over 500 companies in every industry, focusing on performance, reliability, security, flexibility, and cost-efficiency.

We established iTechGRC to provide and implement the next generation of integrated risk management solutions that utilize the latest technology to help you achieve risk and compliance objectives. Guided by the vision of our Chairman and Chief Executive Officer, Kishore Khandavalli, we go beyond standard checklist activities and instead employ a targeted and tailored approach for the unique GRC needs of each customer.

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